Jade Mallin
Carlisle
Summary
Recent graduate with foundational knowledge in Anthropology through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Wholesale Manager
Three Springs Fruit Farm
Gardners, PA
03.2024 - Current
- Managed wholesale operations, ensuring timely distribution of fresh produce to retailers.
- Developed and maintained strong relationships with key accounts, enhancing customer satisfaction and loyalty.
- Coordinated inventory management processes, optimizing stock levels to reduce waste and improve efficiency.
- Trained and mentored team members on best practices for sales techniques and product knowledge.
- Expanded client base with proactive outreach initiatives, resulting in a more diverse portfolio of customers.
- Managed delivery drivers and handled deliveries when they were unavailable
- Mentored junior team members, fostering professional growth and contributing to a high-performing workforce.
- Delivered exceptional customer service while resolving disputes or addressing concerns promptly, maintaining high levels of client retention.
Event Coordinator
Ploughman's
Gettysburg, PA
06.2024 - 01.2025
- Coordinated logistical details for events, ensuring seamless execution and client satisfaction.
- Developed event timelines and managed schedules to optimize resource allocation and workflow efficiency.
- Collaborated with vendors and suppliers to negotiate contracts and secure necessary materials for events.
- Implemented feedback mechanisms to enhance event quality and address client needs promptly.
- Managed on-site operations during events, troubleshooting issues to maintain high service standards.
- Oversaw volunteer assignments, providing training and guidance to ensure effective support during events.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Conducted post-event analysis, identifying areas of improvement for future events.
Patient Representative
Orthopedic Institute of Pennsylvania
Carlisle, PA
10.2023 - 10.2024
- Processed patient registrations efficiently, ensuring accurate data entry in electronic health record systems.
- Assisted patients with insurance verification and eligibility inquiries to enhance service delivery.
- Coordinated appointment scheduling and follow-up communications to optimize clinic workflow.
- Managed patient information confidentiality in compliance with HIPAA regulations, maintaining high standards of privacy.
- Developed training materials for new staff, streamlining onboarding processes and improving team performance.
- Collaborated with healthcare providers to resolve registration discrepancies, fostering effective communication across departments.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
- Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
Sales Representative
Smith's Appliances
Carlisle, PA
08.2018 - 09.2023
- Cultivated strong customer relationships to enhance satisfaction and loyalty.
- Identified customer needs and recommended appropriate appliance solutions.
- Managed product demonstrations, showcasing features and benefits effectively.
- Collaborated with team members to optimize sales strategies and achieve targets.
- Maintained a clean sales floor to ensure maximum organization
Education
Bachelor of Arts - Anthropology
Bloomsburg University of Pennsylvania
Bloomsburg, PA05.2026
Skills
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team leadership
Timeline
Event Coordinator
Ploughman's
06.2024 - 01.2025
Wholesale Manager
Three Springs Fruit Farm
03.2024 - Current
Patient Representative
Orthopedic Institute of Pennsylvania
10.2023 - 10.2024
Sales Representative
Smith's Appliances
08.2018 - 09.2023
Bachelor of Arts - Anthropology
Bloomsburg University of Pennsylvania