Diligent HR Professional with solid background in coordinating site operations and enhancing project workflows. Successfully managed site logistics and maintained operational efficiency. Proven skills in team leadership and problem-solving.
Overview
5
5
years of professional experience
Work History
Site Coordinator
Netter Center-University of Pennsylvania
09.2023 - Current
Ensure programming and staffing compliance with OST and School District of Philadelphia policies and procedures, as well as federal, state, and local law, and local regulations
Offered guidance and counseling to managers and employees regarding harassment, employee relations and complaint investigation
Delivered administrative support to the HR department to maintain records, files, and databases, and coordinate with the Site Director to process monthly payroll
Developed and prepared various project reports & budget documents for presentation to funders
Coordinated site investigations, documented issues, and escalated to executive teams.
Facilitated training sessions for over 45 staff, enhancing team capabilities and ensuring consistent quality of work
Organized special events, field trips & guest speakers, to enhance the learning experience for over 70 children
Served as a liaison between the organization, schools, families, and other stakeholders involved in youth programming.
People Operations Manager
Dying Desire Studios LLC
08.2021 - 05.2022
Collaborated with executives to implement new hire practices and training procedures
Developed and maintained relationships with key hiring managers to ensure successful recruiting processes
Managed customer experiences with a close eye on team interactions, touchpoints, and methods of engagement
Created detailed job descriptions by researching roles, responsibilities, qualifications, and skills needed for positions
Provided comprehensive administrative support to achieve operational efficiency within the local workforce and organization
Implemented process improvements increasing the efficiency of administrative tasks
People Operations Assistant
Dying Desire Studios LLC
06.2020 - 08.2021
Assisted in developing diversity initiatives outlined in strategic HR goals
Conducted exit interviews with current employees to gain insight into company practices
Attended industry events and conferences to network with other businesses
Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Education
B.A. - Labor & Human Resources, Psychology
The Pennsylvania State University
University Park, PA
08.2021
Skills
Analytics
Emotional Intelligence
Active Listening
Employee Engagement
Attention to Detail
Company Culture
Database Management
Employee Retention
HR Policies and Procedures
WorkDay
G-Suite
Zoom
Microsoft Office
Employee training
Project management
Event coordination
Stakeholder engagement
Performance management
HR policies
Timeline
Site Coordinator
Netter Center-University of Pennsylvania
09.2023 - Current
People Operations Manager
Dying Desire Studios LLC
08.2021 - 05.2022
People Operations Assistant
Dying Desire Studios LLC
06.2020 - 08.2021
B.A. - Labor & Human Resources, Psychology
The Pennsylvania State University
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