Jade Nuel
Ottsville
Summary
Highly interactive Veterinary Technician with sound knowledge of all canines and felines. Patient, friendly, and understands companies' needs for additional cost-driven sales and services. Detail-oriented and delivers great customer service.
Overview
2026
2026
years of professional experience
Work History
Veterinary Technician
MainStreet vet.net
Souderton
05.2022 - Current
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Provided professional, efficient, and exceptional service to over 30 animals daily.
- Effectively communicated with the veterinarians and vet techs to ensure that the highest quality veterinary care was given to patients.
- Maintained the cleanliness of exam rooms and labs, and adhered to all sanitation and safety standards.
- Performed blood draws, and collected urine and stool samples.
- Communicated with patients and their families about care plans. Procedures and follow-up home care.
- Developed sales strategies to promote animal health products.
- Collaborated with veterinarians, pet owners, and other stakeholders to increase sales and profits by upselling services.
- Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Delivered excellent service to pet owners to drive repeat business.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Associate
Bountiful Acres
Buckingham
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Computed purchases and received and processed cash or credit payment.
- Processed returns, exchanges, and refunds in accordance with company policy
- Ticketed, arranged and displayed merchandise to promote sales.
- Developed trusting relationships with customers by making personal connections.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered store and merchandise questions and led customers to wanted items.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Recommended, selected and located merchandise based on customer desires.
- Upsold additional items based on customer interests and needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Some College (No Degree) -
Delaware Valley University
Doylestown, PASkills
- Vaccination administration
- Laboratory testing
- Medication dosage calculation
- Vital sign monitoring
- Sales upselling
- Customer satisfaction
Additional Experience
- Raised in a 100 year old generational family food service business
- Educated in developing sales opportunities, closing deals, customer relationships and marketing
- Began working in the family business at a young age and became fully engaged with sales and daily operations
Timeline
Veterinary Technician
MainStreet vet.net
05.2022 - Current
Sales Associate
Bountiful Acres
Some College (No Degree) -
Delaware Valley University