Jaelynn Simms
Norristown
Summary
Proven team player and adept multitasker, I excelled at Burger King by enhancing customer satisfaction and maintaining high standards of cleanliness and food safety. Skilled in cash handling and problem-solving, I contributed to a positive work environment, trained new staff, and improved service efficiency without compromising quality.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
Burger King
09.2021 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Education
High School Diploma -
Spring-Ford High School
Royersford, PA06.2024
Bachelor In Game Development -
Kutztown University of Pennsylvania
Kutztown, PASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Attention to detail
- Taking orders
- Cleaning and sanitizing
- Verbal and written communication
- Food preparation
- Safety
Timeline
Crew Member
Burger King
09.2021 - 05.2024
High School Diploma -
Spring-Ford High School
Bachelor In Game Development -
Kutztown University of Pennsylvania
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