Jagat Gurung
Lancaster,PA
Summary
Dynamic food service professional with a strong work ethic and exceptional interpersonal skills, honed at Buffalo Wild Wings. Proven ability to maintain high standards of cleanliness and quality control while multitasking in fast-paced environments. Adept at equipment operation and fostering positive customer relationships to enhance service delivery.
Motivated to working closely with teammates.
Reliable co-worker brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Packaging Inspector/Production Forklift Operator
Dart Container Corporation
03.2022 - Current
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided technical support to production personnel.
- Provided feedback to production team regarding product quality.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Followed standard operating procedures for inspections and tests.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely in congested and confined areas using skill and Technique
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
Food Service Worker
Buffalo Wild Wings
04.2020 - 08.2021
- Learned other teammates' work tasks to train as backup.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Utilized POS system to receive and process food and beverage orders.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
High School Diploma -
Manheim Township High School
Lancaster, PA06-2022
Skills
- Strong work ethic
- Multitasking
- Working quickly
- Equipment operation
- Quick learner
- Positive attitude
- Friendly and outgoing
- Cross-functional teamwork
- Team oriented
- Heavy lifting capacity
Certification
PIT Certified[dart pit]
Languages
Nepali
Native or Bilingual
Timeline
Packaging Inspector/Production Forklift Operator
Dart Container Corporation
03.2022 - Current
Food Service Worker
Buffalo Wild Wings
04.2020 - 08.2021
PIT Certified[dart pit]
High School Diploma -
Manheim Township High School
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