Jaileiyah Rodriguez
Lancaster
Summary
Aspiring Graphic Designer with a passion for branding, digital design, and typography. Currently pursuing a Bachelor's in Graphic Design and eager to apply my creativity and technical skills in a hands-on internship experience.
Overview
7
7
years of professional experience
Work History
Night Auditor
Country Inn of Lancaster
07.2024 - Current
- Managed overnight front desk operations, ensuring seamless guest check-ins, check-outs, and reservation processing.
- Conducted nightly financial audits, balanced daily transactions, and prepared financial reports for management.
- Addressed guest inquiries and concerns professionally, providing excellent customer service and problem resolution.
- Monitored hotel security, ensuring a safe and secure environment for guests and staff during overnight hours.
- Assisted with administrative tasks, including reconciling accounts, generating invoices, and updating room availability.
Stock Associate
Under Amour
09.2023 - 07.2024
- Efficiently stocked and replenished merchandise to maintain an organized and visually appealing sales floor.
- Assisted in inventory management by processing shipments, organizing backroom stock, and conducting cycle counts.
- Ensured accurate labeling and placement of products to optimize customer experience and store efficiency.
- Collaborated with team members to maintain store cleanliness and follow company merchandising standards.
- Provided support to sales associates by retrieving products and assisting with customer inquiries.
Server
Olive Garden
04.2022 - 01.2024
- Provided outstanding service to restaurant guests, utilizing extensive menu knowledge to make recommendations and accommodate special requests
- Managed multiple tables simultaneously, ensuring prompt and efficient service while maintaining accuracy in order fulfillment and billing
- Collaborated effectively with kitchen staff and fellow servers to ensure smooth operations and maximize guest satisfaction
Cashier/Customer Service
Walmart
01.2022 - 07.2022
- Greeted customers warmly and processed transactions accurately using POS systems, handling cash, credit, and debit card payments with precision
- Addressed customer inquiries and concerns promptly, providing assistance with product location, returns, and exchanges
- Maintained cleanliness and organization of checkout area, contributing to a pleasant shopping environment
- Collaborated with colleagues to achieve sales targets and uphold high standards of customer service
Cashier
Michaels
07.2021 - 12.2021
- Experienced cashier with a focus on retail sales, specializing in arts and crafts at Michael's
- Proficient in accurately processing transactions, delivering exceptional customer service, and maintaining a welcoming shopping environment
- Skilled in operating cash registers and handling various payment methods
- A collaborative team player with strong communication skills, committed to ensuring customer satisfaction
Sales Associate
Foot Locker
01.2020 - 02.2021
- Provided outstanding customer service by assisting customers with product selection, sizing, and fitting, leveraging expert knowledge of footwear brands and styles
- Proactively engaged with customers to understand their needs and preferences, resulting in increased sales and satisfaction
- Contributed to visual merchandising and maintained store cleanliness to enhance the overall shopping experience
- Collaborated with team members to achieve sales goals and ensure smooth store operations
Crew Member
McDonald's
11.2017 - 01.2020
- Delivered exceptional customer service by warmly greeting customers, accurately taking orders, and processing transactions efficiently
- Prepared and assembled food items to McDonald's standards, ensuring quality and consistency
- Maintained cleanliness and sanitation in food preparation areas, adhering to strict food safety guidelines
- Collaborated with team members to maintain optimal service speed and order accuracy, while adapting quickly to changing priorities and tasks
Education
Bachelor's degree - Graphic Design
Pennsylvania College of Art And Design
Lancaster, PA04-2026
High school diploma -
Mccaskey Campus
Lancaster, PA06.2021
Skills
- Familiar with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Communication
- Teamwork
- Cash Handling Expertise
- Customer Service in Dining
- Client Support
- Sales
- Host/Hostess
- Customer Service Experience
- Restaurant Experience
- Guest services
- Communication skills
- Organizational skills
- Guest relations
- Hospitality management
- Load & unload
- Product Packaging
- Product Restocking
- Sales Proficiency
- Shipping & receiving
- Front desk operations
- Problem-solving
Websites
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Night Auditor
Country Inn of Lancaster
07.2024 - Current
Stock Associate
Under Amour
09.2023 - 07.2024
Server
Olive Garden
04.2022 - 01.2024
Cashier/Customer Service
Walmart
01.2022 - 07.2022
Cashier
Michaels
07.2021 - 12.2021
Sales Associate
Foot Locker
01.2020 - 02.2021
Crew Member
McDonald's
11.2017 - 01.2020
High school diploma -
Mccaskey Campus
Bachelor's degree - Graphic Design
Pennsylvania College of Art And Design
Similar Profiles
Nicholas BennNicholas Benn
Assistant Varsity Lacrosse Coach at Lancaster Country Day SchoolAssistant Varsity Lacrosse Coach at Lancaster Country Day School
Wendy BinnerWendy Binner
Pantry Cook at Lancaster Country ClubPantry Cook at Lancaster Country Club
Christian AdamsChristian Adams
Caddie at Lancaster Country ClubCaddie at Lancaster Country Club