Dedicated professional with strong customer-focused skills and a background in managing daily operations. Known for effective training, mentoring, and enhancing customer satisfaction through efficient complaint resolution.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
The Meadows Original Frozen Custard
Ebensburg, PA
11.2022 - Current
Managed daily operations to ensure exceptional customer service experiences.
Trained and mentored staff on best practices for customer interaction and appropriate operations to maintain work flow.
Resolved customer inquiries and complaints efficiently, enhancing satisfaction levels.