Jaime Carrigan
Malvern
Summary
Experienced Property Manager with a robust understanding of property operations and maintenance, including financial management, tenant relations, and regulatory compliance. Strong skills in fostering tenant relationships and negotiating lease agreements to achieve high occupancy rates. Demonstrated ability to implement strategic improvements in property management processes that contribute to operational efficiency and profitability. Adept at managing multiple properties while ensuring optimal client satisfaction.
Overview
9
9
years of professional experience
Work History
Property Manager - Royal Worthington Apartments
MLP Ventures
Malvern
02.2024 - Current
- Managed tenant relations to address concerns and maintain satisfaction.
- Oversaw leasing processes, ensuring compliance with regulations and policies.
- Conducted property inspections to assess conditions and identify issues.
- Developed budgets for property operations and maintenance expenses.
- Implemented marketing strategies to attract new tenants effectively.
- Facilitated regular meetings with staff to discuss property management updates.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Advised owners on potential improvements or investments that could increase the value of their properties.
Assistant Property Manager
Willow Pointe
Willow Grove
09.2019 - Current
- Oversee and manage all leasing aspects for 246 luxury apartments
- Acquire and retain residents through outstanding customer service and timely follow up
- Manage the lease up of 3 buildings and coordinate all Resident Appreciation events
- Employ marketing strategies to advertise apartments on social media platforms
- Consistently meet and exceed company objectives for sales and occupancy rates
- Responsible for maintaining a high occupancy rate during the COVID-19 pandemic
Assistant Property Manager (HOA)
Felte Real Estate
Willow Grove
07.2018 - 08.2019
- Supervised and directed 3 homeowner associations, totaling 600 units
- Conducted yearly inspections of exteriors and generated reports of findings
- Prepared and led monthly board meetings for each association
- Negotiated contracts with vendors for community beautification projects
- Created and handled budgets for each homeowner association account
- Addressed inquiries or concerns, and offered comprehensive assistance to homeowners
Leasing Manager
The Galman Group
Jenkintown
11.2017 - 06.2018
- Recognized as the 'Top Leasing Manager' in high-end luxury apartment living in Yardley, PA
- Organized marketing events with realtors to promote our community to future clients
- Planned and attended resident events to increase retention and overall satisfaction
- Communicated with maintenance personnel to oversee make readies and work orders
Floating Leasing Agent
Toll Apartment Group
Huntingdon Valley
04.2017 - 11.2017
- Booked appointments and toured clients using knowledge of unique amenities and services
- Created advertisements to market townhomes and apartments on platforms such as Zillow
- Collaborated with the Marketing Coordinator to develop campaigns and arrange events
- Settled leases and utilized AMSI to establish work orders and make-ready requests
Education
Master of Elementary Education -
Arcadia University
PABachelor of Science - Business Administration
Pennsylvania State University
PASkills
- Property management
- Customer service and retention
- Marketing and social media
- Leadership skills
- Communication proficiency
- Sales and negotiation
Timeline
Property Manager - Royal Worthington Apartments
MLP Ventures
02.2024 - Current
Assistant Property Manager
Willow Pointe
09.2019 - Current
Assistant Property Manager (HOA)
Felte Real Estate
07.2018 - 08.2019
Leasing Manager
The Galman Group
11.2017 - 06.2018
Floating Leasing Agent
Toll Apartment Group
04.2017 - 11.2017
Master of Elementary Education -
Arcadia University
Bachelor of Science - Business Administration
Pennsylvania State University