Jaime Conrad
Johnstown
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Dr. Charles Stotler
08.2023 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Dr. Robert Rundorff
05.2022 - 07.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted Doctors with procedures.
- Doing transcriptions for EMG testing, and making sure transcription was accurate and signed before sending out to referring physicians.
- Typing office notes into the EMR system, in each patients chart.
Administrative Assistant
Nulton Diagnostic
05.2018 - 04.2021
- Verifying Insurance Coverage
- Scheduling patients for intake, completing consents and releases, explaining policies and procedures.
- Prior Authorizations for medications.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Tracking patient attendance.
Unit Secretary
Select Speciality Hospital
02.2013 - 06.2020
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Education
Associate Degree - Health Care Managment
Pennsylvania Highlands Community College
Johnstown09.2004
Secretarial Diploma - Business/Secretarial
Cambria Rowe Business College
Johnstown11.1999
Diploma - Business/Secretarial
Greater Johnstown High School
Johnstown06.1996
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Prior Authorizations
- Transcription
- Medical Terminology
- Front Desk Operations
- Appointment Scheduling
- Medical Office Procedures
- Initiative-taking
- Patient check-in and check-out
- EMR
Timeline
Medical Assistant
Dr. Charles Stotler
08.2023 - 04.2024
Medical Assistant
Dr. Robert Rundorff
05.2022 - 07.2023
Administrative Assistant
Nulton Diagnostic
05.2018 - 04.2021
Unit Secretary
Select Speciality Hospital
02.2013 - 06.2020
Associate Degree - Health Care Managment
Pennsylvania Highlands Community College
Secretarial Diploma - Business/Secretarial
Cambria Rowe Business College
Diploma - Business/Secretarial
Greater Johnstown High School
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