Jaime-Lyn DiNisio

• Built up to and maintain Book of Business of over 30 travelers on assignment
• Displayed strong telephone etiquette, including effectively handling difficult calls
• Searched for qualified job candidates using computer databases, media advertisements and employee referrals
• Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates
• Prescreened travelers to obtain information on work history, education or job skills
• Informed travelers of duties and responsibilities, compensation, and benefits
• Recognized by management for providing exceptional customer service.

• Completed day to day duties accurately and efficiently
• Understood and followed oral and written directions
• Reviewed resumes and applications to identify qualified candidates
• Keep records of all conversations in call center database
• Prioritized and organized tasks to efficiently accomplish goals
• Facilitated communication between candidates and management.

• Assisted with planning, coordination of activities and outings based on individual needs
• Provided guidance and support to ensure safety of individuals served
• Provided assistance to individuals with daily activities such as personal care, meal preparation, and medication reminders
• Developed relationships with families of those receiving services to ensure continuity of care
• Facilitated social interactions between participants and their peers in community
• Collaborated with other staff members to develop individualized service plans for each participant.

• Delivered safe and efficient child care services to children ages infant-5 years, collaborating with 15 child care providers
• Develop friendly relationships and credibility with parents, educating children and creating lesson plans weekly
• Instructed children in health and personal habits, including eating, resting and toilet habits
• Maintained accurate documentation of children, including daily observation and information about activities completed
• Completed quarterly lessons plans and was available for conferences with parents to discuss plans for development.

Ensured safety in program activities and supervising shelter residents on a unit (boys or girls), with ratios being 1:8

• Conducted shakedown for contraband materials either individually or as part of a specialized team
• Monitored behavior, personal visits, checked for improper conduct and/or signs of conflict
• Continued consistent care, custody and control
• Responded to emergencies as required, including physical altercations with residents
• Used proper restraint training in those situations
• Completed a 4-week training course as required by facility training standards
• Performed correctional duties for any shift as defined by management
• Followed a schedule depending on shift, and graded residents at the end of each shift based on their performance on hygiene, time management, behavior and corporation
• Kept record of all movement within the facility, consistently having head counts to be sure all residents are accounted for.