Jaime McCarthy
Philadelphia
Summary
Results-oriented High Ticket Closer who engages with prospects to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
10
10
years of professional experience
Work History
High Ticket Closer
Cymate
09.2025 - Current
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
High Ticket Closer
Growth Engine
10.2023 - 07.2025
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Managed full sales lifecycle for Mid-Market/Enterprize accounts.
- Maintained knowledge of market, competitors and individual customers to optimize sales strategies.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Outperformed revenue targets by effectively applying Consultative sales techniques.
- Targeted the Technology sector to locate decision-makers, build relationships and sell products.
High Ticket Closer/Enterprise Account Executive
ModSquad
10.2020 - 12.2022
- Conducted Discovery and Sales Calls Via Zoom Teams, Google Meets.
- Onboarding clients post sale/ Full Sales Pipeline
- Sales B2B and B2C
- Zendesk Proficient, Salesforce as well as other CRM such as Hubspot, Go High Level Apollo IO
- Orum Dialer, SalesLoft, Linkedin Sales Nav, ZoomInfo
- Conduct Daily Sales meeting with team Mentoring newer SDRs
- SAAS/AI Experience (Chat, Email, Phones)
- Cold and Warm Lead Generation
Sales Development Representative
RemoteReps
10.2019 - 09.2020
- Identify and research potential prospects within target markets.
- Conduct high-volume outbound outreach via phone, email, and social channels.
- Qualify inbound leads based on predefined criteria.
- Engage prospects to understand pain points, needs, and decision-making processes.
- Schedule discovery calls or product demos for Account Executives.
- Maintain accurate and organized data within the CRM system.
- Follow up consistently with warm leads to keep them engaged.
- Collaborate with marketing to provide feedback on lead quality and messaging.
WORKFORCE ANALYST
Concentrix
09.2018 - 09.2019
- Analyzing real time Call trends and adjusting the schedule to meet the service level
- Making necessary Adjustments and improving of customer interactions
WORKFORCE ANALYST/ SUBJECT MATTER EXPERT
Hinduja Global Solutions
07.2015 - 09.2018
- Answering customer Queries(Chat, Email, Phones)
- Set and adjusted to schedules to maintain optimal coverage and service levels.
- Worked with management to develop strategic and tactical plans to meet different requirements.
- Created training materials for new employees to provide information about attendance guidelines.
- Produced and updated documents, reports, and tracking spreadsheets using Microsoft Excel, and different scheduling applications.
- Installed, configured, and monitored new system features based on user needs.
- Managed overtime, shift swaps, breaks and PTO requests.
Education
High School Diploma/CSEC -
Morant Bay High School
Associates Degree - Architectural and Construction Technology
Excelsior Community College
01.2014
Skills
- Google Meet and Zoom Workplace Expert
- Salesforce, Hubspot, Pipedrive, Airtable and Go High Level CRM Expert
- B2B
- B2C
- AI Sales Specialist
- SAAS Sales Specialist
- Cross-selling
- Building rapport
- Account management
- Customer retention
Timeline
High Ticket Closer
Cymate
09.2025 - Current
High Ticket Closer
Growth Engine
10.2023 - 07.2025
High Ticket Closer/Enterprise Account Executive
ModSquad
10.2020 - 12.2022
Sales Development Representative
RemoteReps
10.2019 - 09.2020
WORKFORCE ANALYST
Concentrix
09.2018 - 09.2019
WORKFORCE ANALYST/ SUBJECT MATTER EXPERT
Hinduja Global Solutions
07.2015 - 09.2018
Associates Degree - Architectural and Construction Technology
Excelsior Community College
High School Diploma/CSEC -
Morant Bay High School