Jaina Mundok
Lancaster
Summary
Hardworking Salon Assistant experienced in shampooing, conditioning and rinsing guests hair using salon-exclusive products. Skilled at escorting clients to and from treatment rooms, keeping stations neat and clean and assisting with coloring procedures. Friendly and talkative with excellent organizational and time management abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Studio Assistant
Studio 8 Salon And Spa
10.2022 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered telephone calls to provide information and schedule new appointments.
- Helped prepare clients for hair service.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Prepared and mixed color formulas for clients' hair.
- Checked in with clients to confirm comfort throughout appointments and services.
Shift Lead/Sales Associate
Lancaster Cupcake
08.2021 - 01.2023
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Contributed to profit goals by staying within company guidelines and targets.
- Worked cooperatively with teams to accomplish business goals and objectives.
- Followed processes to complete daily and weekly tasks efficient and effectively to ensure store organization and cleanliness.
Social Media/Marketing Manager
Morton's Dance Center
06.2020 - 07.2022
- Created social media posts to best represent company and drive new student interest.
- Used social media and online tools to promote and sell merchandise.
- Developed website using WIX to share information such as schedules, staff, events, closings, etc.
- Created event pages to sell tickets and promote recitals, conventions, workshops, etc.
- Photographed merchandise to best market and appeal to our target audience.
- Managed and organized online registration, payments, merchandise orders, etc. through WIX.
- Frequently updated website photos, flyers, information to keep students and customers up to date.
Team Manager
Morton's Dance Center
01.2020 - 07.2022
- Managed, organized, and scheduled competitions for dance team.
- Managed and completed large costume and uniform purchases.
- Scheduled, planned and organized events and rehearsals to raise money and promote dance team.
- Efficiently communicated with team parents and students through social media and email to best relay information regarding all events, practices, fundraisers, etc.
Barista
Starbucks
04.2019 - 01.2020
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Accomplished new and different drink requests, enhancing coffee shop reputation.
- Answered customer phone calls and appropriately addressed questions and complaints.
- Operated cash registers and handled cash and card transactions.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
Education
License - Cosmetology
Lancaster School of Cosmetology & Therapeutic Bodywork
Lancaster, PA09.2023
High School Diploma -
Hempfield Senior High School
Landisville, PA06.2021
Skills
- Customer Service
- Reception Area
- Attention to Detail
- Excellent Communication
- Goal - Oriented
- Problem - Solving
- Time Management
Certification
- Keratin Complex Certification
Timeline
Studio Assistant
Studio 8 Salon And Spa
10.2022 - Current
Shift Lead/Sales Associate
Lancaster Cupcake
08.2021 - 01.2023
Social Media/Marketing Manager
Morton's Dance Center
06.2020 - 07.2022
Team Manager
Morton's Dance Center
01.2020 - 07.2022
Barista
Starbucks
04.2019 - 01.2020
License - Cosmetology
Lancaster School of Cosmetology & Therapeutic Bodywork
High School Diploma -
Hempfield Senior High School
- Keratin Complex Certification
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