Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Gasper

Pittsburgh

Summary

Adept at enhancing customer satisfaction through exceptional service and effective visual merchandising. Proven ability to multitask and maintain an organized workspace while leveraging strong communication skills to build lasting client relationships. Experienced in social media marketing and jewelry repair, music equipment, live audio setup and ensuring a unique shopping experience.

Overview

9
9
years of professional experience

Work History

Jewelry Sales Associate

Werner Jewelers
12.2023 - Current
  • Delivered exceptional customer service to enhance client satisfaction and loyalty.
  • Developed and implemented visual merchandising strategies to optimize product presentation.
  • Handling social media following trends to make effective videos for marketing
  • Other more tedious tasks such as polishing jewelry, making small repairs and operating a lazer engraver
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.

Band Member

Hitlist
06.2021 - Current
  • Collaborated with band members to create cohesive musical arrangements and performances.
  • Knowledge of music equipment most in drums, guitar and audio
  • setting up and tearing down band equipment such as drum set, guitar/amps, speakers, monitors, backing tracks, and microphones for all included instruments
  • Collaborated with fellow band members to develop a unique sound and style, setting the group apart from other acts.

Restaurant Waiter

Over the Bar
02.2016 - Current
  • Providing customer service in a fast and effective manner
  • Multitasking with taking orders, running food and drinks, helping other staff and making sure customers a cared
  • Memorizing a full menu of food and drinks to be able to provide useful recommendations to customers
  • keeping good service in high stress situations such as a high volume of customers
  • Maintained clean and organized dining areas for optimal guest experience.
  • keeping good relationships with frequent customers
  • Working as a team to get the job done as efficiently as possible
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

North Allegheny
Pittsburgh, PA
06-2019

Skills

  • Personable with customers and maintaining a good relationship with them to ensure they can trust I will give them the best service possible
  • Keeping up with multiple tasks at once in the most effective way possible
  • Years of experience with instruments, live audio and home recording
  • Maintaining a clean and organized workspace
  • Team communication for effective task completion
  • Listening to customers to make sure I can find them the exact product or service they are looking for

Timeline

Jewelry Sales Associate

Werner Jewelers
12.2023 - Current

Band Member

Hitlist
06.2021 - Current

Restaurant Waiter

Over the Bar
02.2016 - Current

North Allegheny

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Jacob Gasper