Jake Ludman
Bensalem
Summary
Determined and motivated Facilities Engineering Manager who excels in building management and renovation with over 16 years experience in the industry. Excellent project management and leadership abilities who is well-versed in evaluating, diagnosing and repairing any issue in a safe, timely and professional manner. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Chief Engineer
Vanguard / Jones Lang Lasalle
01.2023 - Current
- Scheduled and oversaw all departmental service requests. Assigned and monitored status of pending work orders along with performing tasks and repairs as needed. Scheduled and communicated with the client when needed to ensure a minimum amount of disruption and inconvenience.
- Managed the preventive maintenance program. Performed and scheduled all preventative maintenance work orders to ensure contractual compliance was met.
- Oversaw EHS Compliance: scheduling, repairs, and any corrective actions needed.
- Responded to building emergencies and assisted with repairs. Investigated problems and determined appropriate remedies.
- Coordinated with external contractors to schedule for repairs and projects.
Facilities Manager
Topgolf USA
01.2022 - 11.2022
- Oversaw all aspects of equipment installation, maintenance, and repair for new Topgolf venue.
- Supervised 25 team members throughout construction, equipment install, and initial operational startup.
- Interviewed, hired and trained entire Facility Staff for initial construction and operational phases.
- Reviewed and collaborated with all trades and general contractors during venue construction.
- Developed and oversaw budget for the Facilities Department and worked within cost restraints.
- Created, implemented, and continuously improved on all departmental SOP's.
- Responded to building emergencies and managed repairs. Investigated problems and determined appropriate remedies.
- Coached Facility Staff to promote optimal team dynamics while encouraging a positive working environment.
Engineering Supervisor
Valley Forge Hotel & Casino
10.2021 - 01.2022
- .Oversaw & managed team of 12 engineers for HVAC/Plumbing/Mechanical projects in commercial and industrial development.
- Coordinated engineering assignments for multiple simultaneous projects to fulfill prescribed project requirements.
- Developed work plans for various personnel roles, designing to suit required competencies and technical goals of ongoing efforts.
- Served as project leader for repair of Building Automation System. Used both in-house staff and coordinated with outside contractors.
- Verified product and equipment design, specifications and processes to reduce costs while maintaining product quality and employee safety.
- Organized ongoing maintenance schedules to boost system performance.
Assistant Director of Engineering
The Windsor Suites Hotel
10.2016 - 08.2020
- Directed and managed the day to day operational aspects of the department; responsible for the maintenance, repair, and renovation's of 200 full service guest rooms and 118 residences
- Oversaw all apartment turnovers and remodeling; ensured a 100% on time move in date for new clientele by scheduling and coordinating all in-house team members and subcontractors to complete every renovation
- Conducted multiple project's throughout the facility and delegated tasks to carefully selected 3rd party contractors and employees to align with resource management goals
- Responsible for inventory management; monitored supply levels and identified cost-effective materials to reduce project expenses and to stay within operational budget's
- Supported the Director of Engineering on $5 million renovation and construction of roof top pool and concierge level suites; coordinated with subcontractors and monitored progress of construction activities
Chief Engineer
Sonesta ES Suites South Brunswick-Princeton
07.2015 - 10.2016
- Fully managed $10 million property renovation; directly coordinated with the project manager and all subcontractors, oversaw storage/distribution of new items, scheduling and returning rooms upon completion for optimum selling ability
- Maintained all facility inspections, compliances, licenses and other documentation per local, state and federal regulations
- Managed the day to day operations of the largest extended stay property within the company; responsible for the physical structures, condition, appearance and ongoing safety of 28 building's with 208 full guest room suites
- Oversaw employee attendance record, handled payroll and ordered all materials needed for the department
- Upgraded 38% of all guest room's to high efficiency Hot Water Heater & AC Unit's totaling in a cost savings of $575 a year per unit
Chief Engineer
Residence Inn Princeton-South Brunswick
02.2014 - 07.2015
- Ensured hotel operations were functional, operational and safe for guests, visitors and employees at all times
- Responsible for all managerial and administrative duties including annual capital budgeting, invoice review and approval, and weekly work schedules
- Prioritized all maintenance requests; scheduled and monitored all performed services to ensure client satisfaction, safety and convenience
- Developed and implemented all Emergency Programs and trained staff on proper procedures
- Improved guest satisfaction scores from 76.2% to 83.5% by creating and implementing a more effective preventative maintenance and issue response system
- Replaced 20% of the outdoor lighting to energy efficient LED fixtures to accumulate a total savings of $3,375 per year
Engineer II
Princeton Marriott Hotel
06.2008 - 02.2014
- Responsible for preventative maintenance and repairs on HVAC, plumbing, mechanical, and life safety systems, as well as responding to all guest and associate issues
- Led a team of 3 engineers on complete overhaul repair of building's HVAC automation system for 40,000 square feet of meeting room space
- Established inventory management system which reduced operating expenses by 12%
- Monitored the daily operation of the chiller and boiler system's, performed weekly testing of emergency generator, fire pump and fire panel
Education
Associate of Arts - Hospitality/Tourism Management
Bucks County Community College
Newtown, PA2013
Skills
- Project Organization
- Subcontractor Management
- Effective leader
- Multi-tasking
- Customer Service
- Purchasing & Inventory Management
- Carpentry/Painting/Flooring/Cabinetry
- Interior and Exterior Renovation
- HVAC/Plumbing/Electrical Repair
- Building Management Systems
- Chiller & Boiler Operation
- Life Safety Systems
Certification
- OSHA 30 Certified
- NFPA 70E Standard for Electrical Safety in the Workplace
- Forklift/Pallet Jack Operator Training (OSHA/ANSI A92)
- MEWP/Bucket Truck Operator Training (OSHA/ANSI A92)
- Certified Pool & Spa Operator
- Trane Centrifugal & Rotary Chiller Seminar completion
- CPR & First Aid Certified
- ServSafe Certified
- MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access)
- BAS Software (Niagra N4, Tracer Summit, Honeywell, SmartBldgOp, Procore)
- Property Management Software (SynergyMMS , Yardi, Guestware)
Timeline
Chief Engineer
Vanguard / Jones Lang Lasalle
01.2023 - Current
Facilities Manager
Topgolf USA
01.2022 - 11.2022
Engineering Supervisor
Valley Forge Hotel & Casino
10.2021 - 01.2022
Assistant Director of Engineering
The Windsor Suites Hotel
10.2016 - 08.2020
Chief Engineer
Sonesta ES Suites South Brunswick-Princeton
07.2015 - 10.2016
Chief Engineer
Residence Inn Princeton-South Brunswick
02.2014 - 07.2015
Engineer II
Princeton Marriott Hotel
06.2008 - 02.2014
Associate of Arts - Hospitality/Tourism Management
Bucks County Community College
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