Jake Notestine
Harrisburg
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
10
10
years of professional experience
Work History
Operations Manager
Service Express
06.2018 - Current
- Managed daily operations, optimizing workflow efficiency and resource allocation.
- Developed and implemented standard operating procedures to enhance process consistency.
- Trained team members on operational protocols, improving overall team performance.
- Analyzed operational reports to identify areas for improvement and cost savings.
- Oversaw scheduling and logistics, ensuring timely delivery of products and services.
- Enhanced customer satisfaction through effective resolution of service-related challenges.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
Product Delivery
PA Delivery Service Inc.
05.2015 - 12.2017
- Load and deliver products to residential and professional locations
- Assist in logistical process; routing and loading
- Deal with face-to-face customer service
- Delivery and set up products at location
Warehouse Worker/Logistic Assistant
W&L Sales Distribution Warehouse
05.2017 - 08.2017
- Learned some payroll procedures
- Maintained accurate inventory records using warehouse management systems.
- Coordinated order picking and packing processes, enhancing workflow efficiency and accuracy.
- Analyzed workflow processes and identified areas for improvement, streamlining operations for increased productivity.
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
Education
Bachelor of Science - Business Management
Juniata College
01.2018
General Studies - undefined
Central Dauphin High School
Harrisburg, PA01.2014
Skills
- Problem-solving
- Team leadership
- Operational efficiency management
- Decision-making
- Customer service
Timeline
Operations Manager
Service Express
06.2018 - Current
Warehouse Worker/Logistic Assistant
W&L Sales Distribution Warehouse
05.2017 - 08.2017
Product Delivery
PA Delivery Service Inc.
05.2015 - 12.2017
General Studies - undefined
Central Dauphin High School
Bachelor of Science - Business Management
Juniata College