Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jake Pera

Center Valley

Summary

Passionate Merchandise Team Lead at Dorney Park & Wildwater Kingdom, skilled in merchandise planning and effective communication. Boosted store revenue through strategic promotional strategies and visual displays. Enhanced customer satisfaction and team collaboration. Proven problem-solver with a focus on optimizing operations and training new hires correctly. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Merchandise Team Lead

Dorney Park & Wildwater Kingdom Amusement Park
01.2024 - Current
  • Developed creative promotional strategies to drive foot traffic in the store and boost revenue.
  • Enhanced store sales by implementing strategic merchandise plans and visual displays.
  • Maintained open lines of communication between management, staff, and customers for seamless operations.
  • Trained new hires, ensuring all team members were well-versed in company policies and procedures.
  • Optimized store layout for efficient customer flow and maximum product exposure.

Games Associate

Dorney Park & Wildwater Kingdom Amusement Park
01.2021 - 11.2023
  • Contributed to games revenue growth by upselling related product such as collectibles and accessories to customers regularly purchasing games.
  • Increased customer satisfaction by providing friendly and knowledgeable assistance on game rules and strategies.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Reported concerns, broken machines, and out-of-order games to supervisor.
  • Explained and demonstrated games and attractions to assist guests.

Education

BBA - Finance

Temple University
Philadelphia, PA
05-2029

High School Diploma -

Southern Lehigh High School
Center Valley, PA

Skills

  • Merchandise planning
  • Problem-solving abilities
  • Effective communication
  • Performance analysis
  • Customer service
  • Teamwork and collaboration
  • Decision-making
  • Time management abilities
  • Adaptability and flexibility

Interests

  • Team Sports
  • Running
  • Personal Development
  • Community Involvement
  • Self-Improvement

Timeline

Merchandise Team Lead

Dorney Park & Wildwater Kingdom Amusement Park
01.2024 - Current

Games Associate

Dorney Park & Wildwater Kingdom Amusement Park
01.2021 - 11.2023

BBA - Finance

Temple University

High School Diploma -

Southern Lehigh High School

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Jake Pera