Jalaia Casiano
York
Summary
Compassionate and reliable Patient Safety Assistant with experience in monitoring patient health, implementing safety protocols, and communicating effectively with medical staff. Strengths include strong observational skills, ability to maintain patient confidentiality, and crisis prevention techniques. Successful track record of improving overall patient safety by identifying potential risks and coordinating preventive measures with healthcare teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Atrium Cafe Worker
Wellspan Health- York Hospital
York
09.2022 - 03.2024
- Greeted customers upon arrival and provided assistance with menu selections.
- Operated cash register, processed payments and issued receipts for purchases.
- Stocked shelves with merchandise and ensured displays were attractive and inviting.
- Assisted customers in locating items throughout the store.
- Balanced daily register receipts with sales totals at end of shift.
Patient Safety Assistant
Wellspan Health- York Hospital
York
07.2023 - 01.2024
- Assisted in the development and implementation of patient safety initiatives.
- Tracked, monitored, and reported on adverse events or incidents related to patient safety and quality care.
- Conducted regular audits to ensure compliance with established policies and procedures for patient safety.
- Provided education on safe practices for patients, families, and staff members.
- Maintained accurate records of all data pertaining to patient safety activities.
- Participated in interdisciplinary meetings to discuss strategies for improving patient safety outcomes.
- Documented all interactions related to patient safety matters accurately in accordance with organizational policy.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Housekeeper
Wellspan Health- York Hospital
York
09.2021 - 09.2022
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
Corrections Medical Assistant
Primecare corrections healthcare
York
03.2025 - 09.2025
- Provided patient education on treatments and medication instructions.
- Assisted healthcare providers with patient examinations and procedures.
- Scheduled appointments and coordinated patient flow within the clinic.
- Maintained cleanliness and organization in examination rooms and medical supplies.
- Communicated effectively with patients to address concerns and answer questions.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Medical Assistant
Mediko
York
09.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Prepared examination rooms and ensured cleanliness and organization.
- Collected patient information and vital signs accurately.
- Educated patients on treatment plans and medication instructions.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Education
Some College (No Degree) - Medical Assisting
Hacc
York, PA06-2025
High School Diploma -
William Penn Senior High School
York, PA06-2023
Skills
- Medical terminology knowledge
- Critical thinking abilities
- First Aid Training
- Basic Life Support
- Wound Care
- CPR Certification
- Health Education
- Infection Control
- HIPAA Compliance
- Written Communication
- Customer Education
- Team Collaboration
- AED Operation
- Safety Protocols
- Anatomy and physiology
- Time Management
- BLS
Languages
English
Full Professional
Spanish
Elementary
Certification
- Certified Medical Assistant
References
References available upon request.
Timeline
Medical Assistant
Mediko
09.2025 - Current
Corrections Medical Assistant
Primecare corrections healthcare
03.2025 - 09.2025
Patient Safety Assistant
Wellspan Health- York Hospital
07.2023 - 01.2024
Atrium Cafe Worker
Wellspan Health- York Hospital
09.2022 - 03.2024
Housekeeper
Wellspan Health- York Hospital
09.2021 - 09.2022
Some College (No Degree) - Medical Assisting
Hacc
High School Diploma -
William Penn Senior High School