JALAN JOHNSON
Lansdowne
Summary
Adept at optimizing kitchen operations and leading teams to excellence, I significantly enhanced efficiency and food safety compliance at Chic-Fil-A. My expertise in inventory control and passion for staff training have driven substantial improvements in service quality and operational standards, fostering a collaborative and high-performing kitchen environment.
Experienced with overseeing kitchen operations to ensure seamless and efficient food preparation and service. Utilizes leadership and organizational skills to maintain high standards of cleanliness and safety. Track record of team collaboration and problem-solving to achieve optimal kitchen performance.
Overview
2
2
years of professional experience
Work History
Kitchen Supervisor
Chic-Fil-A
08.2024 - 01.2025
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions.
- Optimized kitchen layouts for improved workflow and safety.
- Managed scheduling to ensure full coverage during busy periods without overstaffing.
- Implemented staff training programs that improved kitchen operation speeds.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Monitored food inventory and supplies to prevent waste.
Team Leader
Chic-Fil-A
05.2023 - 08.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Streamlined internal processes, reducing project completion times and increasing overall efficiency.
Team Member
Chic-Fil-A
08.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Education
Bachelor of Arts - Electrical Engineering
Eastern Florida State College
Cocoa, FL08-2027
High School Diploma -
Melbourne High School
Melbourne, FL05-2023
Skills
- Food safety
- Inventory control
- Operations management
- Staff training
- Team management
- Kitchen equipment operation and maintenance
- Food safety compliance
- Ordering supplies
- Kitchen management
- Equipment inspection
- Kitchen staff supervision
Timeline
Kitchen Supervisor
Chic-Fil-A
08.2024 - 01.2025
Team Leader
Chic-Fil-A
05.2023 - 08.2024
Team Member
Chic-Fil-A
08.2022 - 05.2023
Bachelor of Arts - Electrical Engineering
Eastern Florida State College
High School Diploma -
Melbourne High School
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