Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jalen Horne

Bethlehem

Summary

Relocating to Phoenix, AZ Sep. 2025

Detail-oriented and customer-focused professional with over 6 years of experience in operations, document handling, and compliance-driven environments. Skilled in Microsoft Word and Excel, process improvement, and cross-team communication. Proven ability to manage workflows, resolve complex issues, and maintain accurate records in high-volume, deadline-driven settings. Seeking to bring strong organizational and problem-solving skills to Lucid Motors as a Sr. Vehicle Title Specialist.

Overview

4
4
years of professional experience

Work History

City Mail Carrier

United States Postal Service, USPS
Allentown
07.2023 - Current
  • Delivered valuable and sensitive mail in compliance with federal regulations, ensuring accuracy and timeliness.
  • Maintained detailed records of daily deliveries and pickups for operational accountability.
  • Provided clear communication to customers regarding services, policies, and delivery inquiries.

204B (Temp. Supervisor)

United States Postal Service, USPS
Allentown
01.2024 - 04.2025
  • Supervised carrier activities, evaluated workloads, and assigned routes to optimize service performance.
  • Performed accurate data entry and maintained records in Microsoft Excel and USPS systems.
  • Managed work schedules, authorized overtime, and implemented route adjustments to meet delivery commitments.
  • Ensured proper handling and tracking of accountable mail, conducting audits to verify procedural compliance.
  • Coordinated with internal teams to resolve operational challenges and maintain service standards.

General Manager

Pizza Patron
Phoenix
03.2022 - 08.2022
  • Directed operations including scheduling, inventory, and staff supervision.
  • Monitored sales, labor, and costs to meet performance targets.
  • Resolved customer concerns and enforced company policies.

Assistant General Manager

Pizza Hut
Phoenix
08.2021 - 03.2022
  • Directed operations including scheduling, inventory, and staff supervision.
  • Monitored sales, labor, and costs to meet performance targets.
  • Resolved customer concerns, and enforced company policies.

Education

High School Diploma -

International Academy of Flint
Flint, MI
06-2015

Completed coursework toward BA in Filmmaking, Minor in Photography & Japanese -

Northern Arizona University
Flagstaff, AZ

Skills

  • Software: Microsoft Excel (reporting, data entry, tracking), Microsoft Word (document creation, formatting), Outlook, and Teams
  • Operations: Compliance documentation, process improvement, scheduling, inventory management
  • Communication: Customer service, training & mentoring

References

References available upon request.

Timeline

204B (Temp. Supervisor)

United States Postal Service, USPS
01.2024 - 04.2025

City Mail Carrier

United States Postal Service, USPS
07.2023 - Current

General Manager

Pizza Patron
03.2022 - 08.2022

Assistant General Manager

Pizza Hut
08.2021 - 03.2022

High School Diploma -

International Academy of Flint

Completed coursework toward BA in Filmmaking, Minor in Photography & Japanese -

Northern Arizona University

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Jalen Horne