Jalen Lee
Warminster
Summary
Dedicated professional with experience in aviation operations and ground support coordination. Skilled in problem-solving and implementing safety protocols, contributing to mission readiness and team training. Committed to optimizing workflows and ensuring compliance with regulatory standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aviation Operations Specialist
USMC
MCAS Kaneohe Bay
05.2023 - Current
- Coordinated aviation operations to ensure mission readiness and compliance with safety regulations.
- Analyzed flight schedules and resource allocations to optimize operational efficiency.
- Developed standard operating procedures for aircraft maintenance and inspections, enhancing process reliability.
- Conducted risk assessments to identify potential operational hazards and implemented mitigation strategies.
- Coordinated ground training events to ensure annual qualifications were up to date for personnel
- Played a vital role in training new Aviation Operations Specialists, sharing knowledge of best practices through mentoring and hands-on guidance.
- Maintained accurate flight logs and records, ensuring compliance with regulatory requirements and facilitating seamless audits.
- Improved communication, resulting in increased situational awareness among team members during high-stress situations.
- Managed sensitive information with discretion while preparing security clearances for crew members on classified missions.
- Adapted quickly to changes in mission parameters or operational requirements, demonstrating flexibility and a proactive approach to problem solving.
- Assisted with ceremonial duties on multiple occasions, commemorating the history, customs, and legacy established since the founding of the United States Marine Corps
- Deployed to the Philippines in support of Balikatan 24 as part of the MAG-24 ACE providing aviation administrative support and operational security
Crew Member
Coldstone Creamery
Warminster, PA
11.2020 - 03.2022
- Prepared and served ice cream creations to enhance customer satisfaction.
- Operated cash register, processed transactions accurately and efficiently.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Collaborated with team members to deliver exceptional service during peak hours.
- Engaged with customers to promote special offers and foster repeat business.
- Trained new crew members on operational procedures and customer service techniques.
- Assisted in inventory management by tracking stock levels and replenishing supplies.
- Implemented efficient workflow practices that improved service speed during busy times.
- Became familiar with products to answer questions and make suggestions.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
Education
High School Diploma -
Father Judge High School
Philadelphia, PAHigh School Diploma -
No Degree - Aviation Operations
MATSS-1
NAS Meridian, MS05-2023
Skills
- Aviation operation systems
- Ground support coordination
- Ground crew coordination
- Dispatching
- Weather monitoring
- Problem-solving abilities
- Reliability
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Safety management
- Coordinate communications
- Professionalism
Certification
- C2PC/JTCW Operator
- CLC2S Operator
Timeline
Aviation Operations Specialist
USMC
05.2023 - Current
Crew Member
Coldstone Creamery
11.2020 - 03.2022
High School Diploma -
Father Judge High School
High School Diploma -
No Degree - Aviation Operations
MATSS-1
Awards
National Defense Service Medal:
Awarded to service members who served honorably during a designated time period of when a "national emergency" had been declared during a time of war or conflict. Global War on Terror or "GWOT" (2001 - 2022)
Humanitarian Service Medal:
Conducted over 40 hours of humanitarian aid within the islands of Hawaii by providing direct operational assistance while supplementing COC procedures linked to Maui wildfires (August - September 2023) Defense Support.
Marine Corps Good Conduct Medal:
Complete three years of continuous active service after December 10, 1945, regardless of the expiration or extension of enlistments and any previous or subsequent disciplinary action.