Jalen Reel
Philadelphia
Summary
Dynamic professional with extensive experience in customer service and cash management at Home Depot. Proven ability to enhance customer satisfaction through personalized service and effective problem-solving. Strong team collaboration and organizational skills, adept at multitasking in fast-paced environments. Recognized for adapting sales strategies to meet customer needs and drive results.
Overview
2
2
years of professional experience
Work History
Cashier
Home Depot
Philadelphia
03.2024 - Current
- Offered customers carry-out service at completion of transaction.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Sales Associate
Primark
Philadelphia
12.2023 - 02.2024
- Computed purchases and received and processed cash or credit payment.
- Engaged customers in friendly, professional dialogue to determine needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Cashier Team Lead
ShopRite
Philadelphia
12.2022 - 10.2023
- Maintained work area and kept cash drawer organized.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Bachelor of Arts - Mass Communication
Clark Atlanta University
Atlanta, GA05-2028
Skills
- Cash management
- Team collaboration
- Customer service excellence
- Organizational and time management
- Problem solving
- Fast learner
- Analytical skills
- Multitasking
Affiliations
- Acting
- Key Editing
- Hiking/Gym
Accomplishments
- Won employee of month 5x at Shoprite
- Deans List First Semester of College
Languages
American Sign Language
Limited
References
References available upon request.
Timeline
Cashier
Home Depot
03.2024 - Current
Sales Associate
Primark
12.2023 - 02.2024
Cashier Team Lead
ShopRite
12.2022 - 10.2023
Bachelor of Arts - Mass Communication
Clark Atlanta University
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