Jalynn M Graybill
Shippensburg
Summary
Results-driven bartender with strong communication skills and a focus on customer satisfaction. Experienced in inventory management and maintaining compliance with health regulations to drive sales and repeat business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Smokehouse BBQ and Brews
Bird In Hand, PA
08.2022 - 05.2026
- Crafted signature cocktails and beverages, enhancing customer satisfaction and experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Trained new staff on drink recipes and service protocols, fostering team cohesion and efficiency.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented upselling techniques, increasing overall sales during peak hours without compromising service quality.
- Resolved customer complaints swiftly, maintaining positive relationships and repeat business opportunities.
- Monitored beverage trends to curate offerings that align with market demands and preferences.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Referee
Garden Spot Youth Soccer
Lancaster, PA
05.2019 - 08.2021
- Enforced game rules to ensure fair play and maintain safety standards.
- Evaluated player performance and made real-time decisions on fouls and penalties.
- Communicated effectively with coaches and players to clarify rules and resolve disputes.
- Monitored game flow, adjusting positioning to maintain optimal sightlines for officiating.
- Provided feedback to young players on skills development and sportsmanship behaviors.
- Collaborated with fellow referees to establish consistent officiating standards across matches.
- Assessed field conditions prior to games, ensuring player safety throughout events.
- Mentored new referees, sharing knowledge of rules and officiating best practices.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
- Stayed physically fit to keep up with pace of games.
Education
High School Diploma -
Garden Spot High School
New Holland, PA06-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Responsible alcohol service
Certification
- RAMP Certification - 2024-2026
- RAMP Certification - 2026-2028
Timeline
Bartender
Smokehouse BBQ and Brews
08.2022 - 05.2026
Referee
Garden Spot Youth Soccer
05.2019 - 08.2021
High School Diploma -
Garden Spot High School