Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamel Robinson

Pittsburgh

Summary

As a Certified Clinical Medical Assistant with a strong background in delivering quality patient care and enhancing telehealth services, I excel in coordinating appointments, managing digital records, and facilitating seamless communication between healthcare providers and patients.

Skilled Healthcare Specialist with robust experience in patient care, medical procedures, and health administration. Strong skills include a comprehensive understanding of healthcare systems, adeptness in patient interactions, and ability to manage health records efficiently. Successfully improved patient satisfaction and streamlined medical processes in previous roles.

Overview

6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

QA Medical Reviewer

Infinite Computer Solutions
Rockville
08.2025 - Current
  • Reviewed medical documents for compliance with regulatory standards.
  • Assessed clinical trial data for accuracy and completeness.
  • Collaborated with cross-functional teams to ensure alignment on project goals.
  • DBQ Reviewer
  • Assessed medical information to identify the appropriateness of services rendered and determine if claims were medically necessary.

Telehealth Medical Assistant

Openloop Health
01.2025 - 03.2025
  • Enhanced remote care, elevating patient satisfaction and data accuracy
  • Streamlined intake procedures, resulting in significant efficiency improvements
  • Improved communication to meet patient requirements and enhance service quality
  • Optimized data workflows and documentation processes for increased efficiency
  • Enhanced telehealth operations for improved service delivery

Telehealth Medical Assistant

Openloop Health
10.2024 - 12.2024
  • Coordinated patient care for telehealth services, elevating satisfaction levels
  • Managed digital patient records to ensure accuracy and confidentiality
  • Led teams to support smooth virtual consultations
  • Improved service delivery through enhanced communication between patients and providers
  • Supported telehealth operations with virtual care coordination and seamless communication between healthcare teams and patients

Health Management Coordinator

Allegheny Health Network
12.2024 - 03.2024
  • Led surgical oncology projects to enhance department efficiency and patient outcomes.
  • Implemented process improvements to achieve measurable patient care results.
  • Collaborated with multidisciplinary teams to foster innovative environments.
  • Streamlines operations through data-driven coordination to enhance cross-departmental communication.

Medical Assistant Tech

Tampa General Hospital
06.2023 - 10.2023
  • Supported medical staff and manage records to ensure HIPAA compliance and patient scheduling.
  • Assisted with patient care, monitored vitals, and enhanced clinic efficiency and communication.
  • Partnered with healthcare team to perform clinical procedures and reduce patient wait times.
  • Collaborated with colleagues to streamline processes, maintain accurate records, and prioritize patient well-being at Tampa General

Certified Clinical Medical Assistant

Allegheny Health Network
08.2021 - 01.2023
  • Enhanced patient care and clinic efficiency through conducting neurological assessments
  • Improved workflow and reduced patient wait times by coordinating scheduling
  • Ensured accurate medical records by utilizing EMR systems for precise data entry
  • Facilitated ROI’s ensuring all HIPAA regulations were followed.
  • Fostered collaboration and streamlined operations by supporting the neurology team
  • Maintained compliance standards by managing documentation and diagnostic procedures

Medical Assistant/Intake Coordinator

Pyramid Healthcare
12.2020 - 08.2021
  • Supported addiction medicine team to enhance patient care.
  • Boosted patient recovery rates through clinical procedure assistance.
  • Coordinated patient records for accuracy and confidentiality.
  • Maintained detailed medical records and provide medication assistance.
  • Facilitated ROI’s ensuring all HIPAA regulations were followed

Community Support Specialist

Transitional Services Inc
09.2019 - 11.2020
  • Led comprehensive client needs assessments to enhance service delivery
  • Implemented data-driven support strategies to optimize service outcomes
  • Fostered community participation through tailored service plans
  • Partnered with healthcare providers and social services to create integrated support networks
  • Ensured compliance with privacy regulations and service quality standards

Education

Electronic Medical Records -

Penn Foster Online
02.2025 - 08.2025

AAS - Medical Assistant Management

Kaplan Career Institute-Pittsburgh
07.2007 - 01/2029

Skills

  • Patient Care Coordination
  • Telehealth Services
  • Electronic Medical Records Management-ROI
  • Data Analysis
  • Data Entry
  • Medical Software Utilization
  • Client Intake
  • Team Leadership
  • Data management
  • Medical documentation
  • Quality assurance
  • Telehealth operations

Certification

Certified Clinical Medical Assistant, 10/01/21

Timeline

QA Medical Reviewer

Infinite Computer Solutions
08.2025 - Current

Electronic Medical Records -

Penn Foster Online
02.2025 - 08.2025

Telehealth Medical Assistant

Openloop Health
01.2025 - 03.2025

Health Management Coordinator

Allegheny Health Network
12.2024 - 03.2024

Telehealth Medical Assistant

Openloop Health
10.2024 - 12.2024

Medical Assistant Tech

Tampa General Hospital
06.2023 - 10.2023

Certified Clinical Medical Assistant

Allegheny Health Network
08.2021 - 01.2023

Medical Assistant/Intake Coordinator

Pyramid Healthcare
12.2020 - 08.2021

Community Support Specialist

Transitional Services Inc
09.2019 - 11.2020

AAS - Medical Assistant Management

Kaplan Career Institute-Pittsburgh
07.2007 - 01/2029

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