Jamella Rowell
Darby
Summary
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
LSG Sky Chefs
Philadelphia
08.2022 - Current
- Manage allocated labor for productivity.
- Ensure compliance with all government regulatory agencies.
- Conduct safety audits.
- Monitor and ensure ramp safety regulations.
- Equipment processing.
- Supervise food production to ensure food is assembled in accordance with FDA, USDA, HACCP and airline specific.
- Track product usage, waste, yield in relation to requisition requirements.
- Guide, motivate and develop employees.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
Shift Supervisor
Tasty Kake
01.2015 - 01.2022
- Directs the operation of shift production, including checking formulas, assigning work tasks, monitoring procedures and schedules to ensure adherence to standards.
- Position requires demonstration of competency for all on-the-job activities that may have a direct or indirect effect on product safety, legality and/or quality.
- Supervised daily operations to ensure product quality and safety standards.
Therapeutic Support Staff / Mental Health Counselor
Delta T Group
01.2001 - 01.2014
- Listen and provide emotional support and encouragement to psychiatric patients.
- Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.
- Restrain or aid patients as necessary to prevent injury.
- Provide direct patient care to children, adolescents, and adults with a dual diagnosis of mental health/mental retardation.
- Maintain current training and certifications.
- Record and maintains patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
Education
GED -
Delaware County Community College
Media, PA01.2009
Skills
Employee management and scheduling
- Safety audits
- Labor management
- Regulatory compliance
- Food safety supervision
- Process improvement
- Quality assurance
- Staff training
- Problem solving
- Employee motivation
- Time management
- Team leadership
- Shift assignments
- Excel proficiency
- Management background
- Microsoft Office skills
- Medical terminology knowledge
- Direct patient care experience
- FDA, USDA, OSHA, DOT, HACCP, and EPA certifications
- Documentation and control
- Excellent communication
- Teamwork
Certification
Servsafe
References
References available upon request.
Timeline
Supervisor of Operations
LSG Sky Chefs
08.2022 - Current
Shift Supervisor
Tasty Kake
01.2015 - 01.2022
Therapeutic Support Staff / Mental Health Counselor
Delta T Group
01.2001 - 01.2014
GED -
Delaware County Community College