JAMES BARNES
Dunbar
Summary
I am a Business Major concentrating in marketing and management, with practical expertise in customer service and operations. Currently working as a server, I use my knowledge of marketing principles and management tactics to improve client happiness, efficiency, and team collaboration. Through my academic studies and real-world experience, I've built excellent problem-solving, communication, and leadership abilities to contribute effectively in dynamic, fast-paced settings. I am excited to use my background in practical business theory and practical service experience to drive corporate growth and operational success in future opportunities.
Overview
5
5
years of professional experience
Work History
Project Support Specialist
Mid Penn Bank
Harrisburg
05.2025 - Current
- Coordinated project timelines and schedules to ensure timely completion of deliverables.
- Educated customers on account options and digital banking tools.
- Created detailed documentation of processes used throughout all stages of a project's life cycle.
- Maintained knowledge of bank products and services for customer inquiries.
Server
Olive Garden
Uniontown
08.2024 - Current
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service.
- Used POS system to accurately input orders and process payments.
- Fostered fun atmosphere and family-style work environment consistent with company brand.
- Handled multiple tables simultaneously with high service quality.
- Monitored tables, offering add-ons and checking on guest satisfaction.
Summer Laborer
North Fayette Municipal Authority
Dunbar
05.2023 - 08.2024
- Loaded and unloaded freight from trucks and containers efficiently.
- Communicated effectively with team members, supervisors, and truck drivers to coordinate tasks.
- Trained and mentored new laborers to provide guidance on best practices and techniques.
Sales Associate
Walmart
Uniontown
01.2021 - 04.2024
- Supported cashiers and customers to locate products, confirm prices, and replenish stock.
- Embodied company mission and values through honesty, integrity and high-quality performance.
Education
Marketing & Management - Business
Pennsylvania State University
Lemont Furnace, PA05-2026
High School Diploma -
Connellsville Area Highschool
Connellsville, PASkills
- Order processing
- Detail-oriented
- Professionalism
- Service oriented
- Workflow coordination
- Multitasking Abilities
- Interpersonal communication
- Hospitality service expertise
- Team leadership
- Project management software
Awards
Coach McLuckey Award, Honored for demonstrating exceptional teamwork and leadership throughout the season as captain of the football team.
Timeline
Project Support Specialist
Mid Penn Bank
05.2025 - Current
Server
Olive Garden
08.2024 - Current
Summer Laborer
North Fayette Municipal Authority
05.2023 - 08.2024
Sales Associate
Walmart
01.2021 - 04.2024
Marketing & Management - Business
Pennsylvania State University
High School Diploma -
Connellsville Area Highschool