James Conway
Philadelphia
Summary
Dynamic Administrator with a proven track record excelling in office administration, customer service and supervising. Enhanced workflow efficiency through meticulous recordkeeping and file management. Supervised staff, fostering professional growth while maintaining confidentiality and delivering exceptional support to clients, ensuring their emotional well-being and independence. Experienced with providing personalized care and support to clients in their homes. Utilizes effective communication to understand and meet clients' needs, ensuring comfort and safety.
Overview
4
4
years of professional experience
Work History
Administrator
Let Me Help Home Care
06.2021 - Current
- Assisted in managing daily administrative tasks to ensure smooth office operations.
- Supported team by organizing meetings, preparing agendas, and documenting minutes.
- Maintained accurate filing systems for easy access to essential documents.
- Collaborated with colleagues to streamline communication and improve workflow efficiency.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Provided compassionate personal care, assisting clients with daily living activities and promoting independence.
- Developed and maintained strong relationships with clients to enhance emotional well-being and trust.
Education
Jonesboro Highschool
Jonesboro, GASkills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Employee supervision
Timeline
Administrator
Let Me Help Home Care
06.2021 - Current
Jonesboro Highschool
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