James Farr
Sellersville
Overview
26
26
years of professional experience
1
1
Certification
Work History
Multi-Line Claims General Adjuster / Supervisor
Davies Claims North America
01.2004 - 01.2026
- Investigated and assisted with various insurance claims, including commercial auto and homeowner’s.
- Analyzed claim details to assess coverage and liability issues.
- Communicated with clients to clarify processes and provide updates on claims.
- Trained junior adjusters on best practices and company policies.
- Documented findings and prepared detailed reports for stakeholders.
- Performed site inspections to identify potential risks related to insured properties.
- Supervised daily operations of 15 adjusters in a fast-paced environment.
- Resolved customer complaints promptly while maintaining high satisfaction levels.
Claims Adjuster, Accident investigator
Allstate Insurance Company
01.2000 - 01.2004
- Settled unrepresentative bodily injury claims efficiently and effectively.
- Completed accident investigations for files with attorney-represented bodily injury claimants.
- Evaluated claims to determine coverage and appropriate settlement amounts.
- Investigated claim circumstances through comprehensive interviews and document reviews.
- Utilized claims management software to document and track case progress seamlessly.
- Communicated with policyholders to clarify claim processes and decisions clearly.
- Negotiated settlements with claimants to achieve fair resolutions amicably.
- Reviewed, evaluated, and adjusted claims for prompt and equitable settlement.
Education
Bachelor of Arts - Criminal Justice
Lycoming College
Williamsport, PA05-1998
Skills
- Claims assessment and management
- Policy interpretation
- Risk evaluation
- Negotiation techniques
- Customer relationship management
- Critical thinking
- Time management
- Property claims adjusting
- Casualty and property loss analysis
- Claims documentation and reporting
- Xactimate / XactAnalysis / CoreLogic
- FileTrac Claims Management System
- CQ Digital Claims Management System
- Microsoft 365
Qualification Experience - Summary
Experienced in handling both small and large loss property and casualty claims up to $500,000.00 in personal lines and commercial risks. Over twenty-five years in insurance claims, trained in personal lines auto claims, bodily injury auto claims, commercial auto and casualty, homeowner property and casualty, business property and casualty, and attorney negotiations. Proficient in scoping losses and utilizing Xactimate for property damage estimates. Able to interpret policy forms and provide recommendations for coverage and settlement. Secured licenses across multiple states while consistently delivering exceptional service and achieving measurable results.
Certification
• Associate in Claims (AIC)
• Certified Independent Appraiser (CIA)
• Certified Independent Umpire (CIU)
• State of Delaware Insurance Department Property License
• State of New York General Adjuster's License
• State of Maine Adjuster’s License
• State of Connecticut Adjuster’s License
• State of Rhode Island Adjuster’s License
• Certified Applied Structural Drying
• OSHA Asbestos Awareness Training
• Certified Independent Appraiser (CIA)
• Certified Independent Umpire (CIU)
• State of Delaware Insurance Department Property License
• State of New York General Adjuster's License
• State of Maine Adjuster’s License
• State of Connecticut Adjuster’s License
• State of Rhode Island Adjuster’s License
• Certified Applied Structural Drying
• OSHA Asbestos Awareness Training
Timeline
Multi-Line Claims General Adjuster / Supervisor
Davies Claims North America
01.2004 - 01.2026
Claims Adjuster, Accident investigator
Allstate Insurance Company
01.2000 - 01.2004
Bachelor of Arts - Criminal Justice
Lycoming College