James Flowers
Chester
Summary
Hardworking and enthusiastic employee trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
7
7
years of professional experience
Work History
Bartender
Maris Grover Senior Living Community
03.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Prep Cook
Maris Grove Retirement Community
08.2021 - 03.2023
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Cooked several take-out orders per shift and securely packaged and labeled each order.
- Trained and assisted new kitchen staff members.
- Cooked 55 take-out orders per shift and securely packaged and labeled each order
Host
Maris Grove Retirement Community
07.2018 - 08.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned 250 patrons to tables suitable for needs and restaurant section rotation.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Server Trainer
Maris Grove Retirement Community
07.2018 - 08.2021
- Provided continuous evaluation and feedback to server employees.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Observed participants and provided corrective measures for skill improvement.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Trained over 60 new team members on restaurant procedures, menu items and performance strategies.
Server
Maris Grove Retirement Community
07.2017 - 08.2018
- Cultivated warm relationships with regular customers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for over 250 customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Education
Associate of Science - Computer Science
Delaware Country Community College
Media, PA12.2025
Skills
- Menu memorization
- Food preparation and safety
- Food inspection
- Quick-learning
- Efficient multitasking
- Time management
- Ambitious
- Public Speaking
- Problem Solving
- Friendly and helpful
- Analytical and Critical Thinking
Accomplishments
Maris Grove Employee of the month for August 2021
Maris Grove Employee of the year for 2021
Timeline
Bartender
Maris Grover Senior Living Community
03.2023 - Current
Prep Cook
Maris Grove Retirement Community
08.2021 - 03.2023
Host
Maris Grove Retirement Community
07.2018 - 08.2021
Server Trainer
Maris Grove Retirement Community
07.2018 - 08.2021
Server
Maris Grove Retirement Community
07.2017 - 08.2018
Associate of Science - Computer Science
Delaware Country Community College
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