Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

James Han

Hallstead

Summary

Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments. Experienced handyman with a strong background in repair and maintenance, proficient in mechanical and electric tools. Flexible team player with excellent manual labor capabilities, ensuring high-quality service delivery.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Handyman

Self-employeed
West Warwick
04.2016 - 08.2023
  • Performed general repairs and maintenance on residential properties.
  • Installed fixtures, appliances, and furniture for client projects.
  • Conducted routine inspections to identify repair needs and safety issues.
  • Communicated with clients to understand their repair and renovation requirements.
  • Developed and maintained positive relationships with clients through effective service.
  • Managed scheduling of jobs to optimize workflow and client satisfaction.
  • Utilized a variety of tools for carpentry, plumbing, and electrical tasks.
  • Provided guidance to clients on home improvement options and best practices.
  • Repaired drywall holes using spackle or joint compound.
  • Operated hand and power tools to complete repairs.
  • Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
  • Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
  • Repaired outlets, circuit breakers and lights to restore electrical systems to functionality.

Demolition Specialist

Paul Schurman contractors
North Kingstown
10.2014 - 04.2016
  • Conducted thorough site inspections to identify hazards and ensure safety compliance.
  • Collaborated with team members to plan and execute demolition projects effectively.
  • Managed waste removal processes to maintain a clean and organized work environment.
  • Utilized various hand tools for manual demolition tasks and material handling.
  • Trained new employees on safety protocols and proper equipment usage.
  • Assisted in the development of project timelines and resource allocation strategies.
  • Adhered to environmental regulations during demolition activities to minimize impact.
  • Coordinated with subcontractors regarding delivery schedules and removal of waste material after completion of a project.
  • Loaded debris onto trucks for disposal or transport off-site for recycling purposes.
  • Adhered strictly to company policies when disposing of hazardous materials safely off-site.
  • Dismantled walls, floors, ceilings, roofs and other structural components using hand tools or power tools.
  • Performed minor repairs on damaged buildings before beginning the demolition process.
  • Operated heavy machinery for safe demolition of structures and site preparation.
  • Provided technical advice on appropriate methods for dismantling complex structures.
  • Prepared and maintained demolition plans, ensuring compliance with local regulations.
  • Assessed and mitigated materials such as asbestos, mold, lead and silica dust known to cause environmental and health problems.
  • Maintained crew safety under various types of weather and working conditions.

Restaurant Bar Manager

The Forrest
Richmond
03.2012 - 08.2014
  • Managed bar operations, ensuring smooth service during peak hours.
  • Trained staff on cocktail preparation and customer service standards.
  • Oversaw inventory management, tracking supplies and ordering as needed.
  • Enforced compliance with health and safety regulations in the bar area.
  • Coordinated special events, creating tailored beverage packages for guests.
  • Resolved customer complaints promptly to maintain a positive dining experience.
  • Collaborated with kitchen staff to ensure seamless service during busy shifts.
  • Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
  • Enforced rules governing alcohol consumption responsibly among patrons.
  • Trained new bartenders on proper preparation techniques for a variety of cocktails and mixed drinks.
  • Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
  • Managed cash register operations, including taking payments from customers, issuing change and providing receipts.
  • Established relationships with local distributors to secure competitive pricing on products purchased.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Increased profits by overseeing inventory and strategically increasing menu prices.

Restaurant General Manager

Chopstix Asian birstro
Midlothian
01.2010 - 04.2012
  • Managed daily restaurant operations and ensured smooth service flow.
  • Trained and supervised staff to enhance service quality and efficiency.
  • Developed schedules to optimize labor costs and meet peak demands.
  • Monitored food safety standards and maintained a clean, compliant environment.
  • Collaborated with suppliers to ensure timely delivery of fresh ingredients.
  • Implemented promotional campaigns to boost customer engagement and sales.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Analyzed inventory levels to manage stock effectively and reduce waste.
  • Maintained accurate inventories of food, supplies and equipment.
  • Scheduled staff shifts and monitored labor costs.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Conducted regular meetings with staff members to discuss operational issues.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Managed busy and highly popular restaurant with professional, well-trained staff.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Ensured compliance with health, safety and sanitation standards.
  • Monitored daily operations to ensure adherence to established policies and procedures.
  • Provided direction, guidance and motivation to team members.
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Analyzed sales figures and trends to develop sales strategies that maximize profits.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Established cash control systems for register transactions.
  • Managed relationships with suppliers to ensure timely delivery of products.
  • Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
  • Created weekly work schedules according to staffing needs.
  • Prepared and led food service training programs to teach staff various tasks.
  • Priced and ordered food products, kitchen equipment, and food service supplies.
  • Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Recruited, trained, and supervised staff members.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Managed accounts payable, accounts receivable and payroll.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new employees to perform duties.

Education

GED -

Manchester
Chesterfield, VA
09-2000

Some College (No Degree) - Philosophy

John Tyler Community College
Chester, VA

Some College (No Degree) - Philosophy

Cape Fear Community College
Wilmington, NC

Skills

  • Equipment maintenance and repair
  • Electrical troubleshooting and fixture installation
  • Customer relationship management
  • Problem solving and effective communication
  • Time management and attention to detail
  • Client guidance and support
  • Yard maintenance and mowing
  • Hand tool proficiency
  • Drain cleaning and moisture control
  • Pressure washing services
  • Project management skills
  • Household repairs and demolition

Affiliations

  • Hunting and fishing
  • Billiards
  • Golf

Languages

Korean
Elementary

Certification

ServeSafe Food certification

References

References available upon request.

Timeline

Handyman

Self-employeed
04.2016 - 08.2023

Demolition Specialist

Paul Schurman contractors
10.2014 - 04.2016

Restaurant Bar Manager

The Forrest
03.2012 - 08.2014

Restaurant General Manager

Chopstix Asian birstro
01.2010 - 04.2012

GED -

Manchester

Some College (No Degree) - Philosophy

John Tyler Community College

Some College (No Degree) - Philosophy

Cape Fear Community College

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James Han