James Jackson

Lancaster

Summary

Dynamic sales professional with a proven track record at Lowe's Home Improvement, excelling in consultative sales and interpersonal communication. Recognized for driving revenue through effective customer engagement and market trend awareness. Skilled in utilizing [software] for inventory management and fostering strong customer relationships to enhance loyalty and achieve sales goals.

Appliance Sales Specialist promotes positive customer shopping experience by delivering quality service while maintaining organized and safe store stocked with household appliances customers need. Expertly presents, demonstrates and explains specifications and features with goal of closing sale. Offers exemplary consultative services while achieving required sales goals or metrics.

Overview

years of professional experience

Work History

Appliance Sales Specialist

Lowes Home Improvment

08.2022 - 01.2026

Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
Relayed information regarding current store promotions, sales and special events to customers.
Drove team revenue totals by bringing in top sales numbers.
Utilized [Software] to check item availability in store inventory.
Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
Explained benefits and features of warranty programs, resulting in consistent add-on sales
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Developed strong rapport with customers and created positive impression of business.
Engaged in friendly conversation with customer to better uncover individual needs.
Used in-store system to locate inventory and place special orders for customers.
Listened to customer needs and desires to identify and recommend optimal products.
Maintained up-to-date knowledge of store sales, payment policies and security standards.

Key Holder Supervisor

GameStop

10.2018 - 08.2020

Improved customer service by projecting friendly and knowledgeable attitude.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Rotated stock according to dates and protocols.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Received and counted money.
Trained and mentored new employees.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Trained and supervised new employees to apply best practices in customer service and store operations.
Managed store personnel by delegating tasks and supervising daily operations.

Education

High School Diploma -

Wissahickon High School

Ambler

Associate of Science - Computer Science

Millersville University of Pennsylvania

Millersville, PA

Skills

Proficient in [software]
Interpersonal and written communication
Market trend awareness
Manufacturer relations
Consultative sales
Pricing strategy

Deal closing
Loyalty program promotion
Goal oriented
Performance management
Team leadership
Personnel development

Interests

Tech enthusiast, passionate about exploring the latest advancements and innovations
Graphic Design
Documenting and sharing travel experiences
Strategy Games
I like working with my hands and fixing things
Music
Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Coding and Programming
Photography

Timeline