James Loftus
West Chester
Summary
Dynamic logistics professional with a proven track record at Total Quality Logistics, driving $8.4M in sales and recognized as Team MVP. Expertise in customer retention and problem-solving, complemented by strong leadership skills. Successfully coached teams to enhance performance, fostering a culture of growth and excellence.
Overview
5
5
years of professional experience
Work History
Sr Logistics Account Excutive
Total Quality Logistics
01.2021 - Current
- Crafted and sourced an external sales pipeline resulting in 60+ natural customer closes, $8.4M in company sales, and $2.2M in revenue
- Supported customer base with 24/7 availability and resolved countless issues with high-level problem solving and critical thinking
- Approved for a full remote position as one of a handful of individuals company-wide who have been granted this privilege, signed off directly by the VP and CEO
- Received an award as the highest growth account in 2022
- Voted on by my peers as the 2024 Team MVP
Sales Team Leader
Total Quality Logistics Inc.
05.2022 - 06.2025
- Served as direct report for a successful sales team of 30+ individuals
- One of three total individuals in my sales region invited to attend the 2025 "Next Up" Summit for top Sales Leaders around the company
- Conducted interviews for potential new candidates
- Crafted group and individual coaching sessions on a weekly basis in an effort to grow my teams sales abilities and performance
- Led an office-wide sales meeting on a weekly basis to discuss team performance and highlight top performers
- Voted on by my peers as the 2023 Coach Of the Year for our sales office
Sales Group Leader
Total Quality Logistics
02.2022 - 05.2022
- Scheduled and ran saturday employee shifts to ensure smooth operations for accounts across the office
- Monitored team performance and relayed growth opportunities to the Sales Team Leader directly
- Conducted various coaching sessions to help improve office performance
Education
Bachelor of Science - Marketing
University of South Carolina
Columbia, South Carolina, SC05-2020
Skills
- Customer Service
- Sales
- Leadership experience
- Logistics analysis
- Transportation management
- Problem-solving abilities
- Decision-making
- Problem-solving aptitude
- Customer retention
Timeline
Sales Team Leader
Total Quality Logistics Inc.
05.2022 - 06.2025
Sales Group Leader
Total Quality Logistics
02.2022 - 05.2022
Sr Logistics Account Excutive
Total Quality Logistics
01.2021 - Current
Bachelor of Science - Marketing
University of South Carolina