James Madrak
Coal Township
Summary
Dynamic supervisor with a proven track record at International Paper, excelling in workflow management and team leadership. Enhanced customer satisfaction through effective problem-solving and streamlined operations, boosting team productivity. Skilled in process improvement and dedicated to fostering a collaborative work environment.
Overview
7
7
years of professional experience
Work History
Supervisor
International Paper
12.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Slitter Operator
International Paper
07.2018 - 12.2022
- Contributed to continuous improvement initiatives through active participation in team meetings and offering suggestions based on experience as a Slitter Operator.
- Communicated effectively with supervisors regarding equipment needs, maintenance concerns, and operational challenges to ensure smooth workflow.
- Assisted in training new employees on slitter operation procedures, enhancing overall team productivity.
- Streamlined operations by routinely cleaning, lubricating, and maintaining slitter equipment to ensure optimal performance.
Education
High School Diploma -
Our Lady of Lourdes
Coal Township, PA06-2003
Skills
- Workflow management
- Team leadership
- Customer service
- Process improvement
Timeline
Supervisor
International Paper
12.2022 - Current
Slitter Operator
International Paper
07.2018 - 12.2022
High School Diploma -
Our Lady of Lourdes
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