James McDonald
Coulters
Summary
Detail-oriented Accounting Specialist with expertise in updating controls and streamlining procedures to enhance productivity and minimize errors. Proven analytical and problem-solving skills aimed at improving organizational performance. Proficient in QuickBooks Pro and Microsoft Office, ready to contribute to team success in an entry-level role.
Overview
14
14
years of professional experience
Work History
Patient Care Tech
Forbes Hospital
05.2023 - 12.2025
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Health Unit Coordinator / Nursing Assistant
Upmc McKeesport
06.2018 - 11.2022
- Streamlined scheduling and organization of patient tests
- Completed insurance forms and other patient documentation, ensuring accuracy and compliance with policies.
- Performed clerical tasks such as typing letters, memos, and reports as requested by management.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
Cashier / Stock
Walmart
01.2015 - 06.2018
- Delivered exceptional customer service
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Manager
Goodwill
01.2012 - 12.2014
- Orchestrated and executed payroll functions
- Structured work schedules
- Directed recruitment, hiring, and training of new staff members.
- Coached, mentored and trained team members in order to improve their job performance.
- Created and managed budgets for travel, training, and team-building activities.
Education
Associates in Science - Accounting Specialist
Community College of Allegheny County
West Mifflin, PA12.2013
Business Management Certificate -
Community College of Allegheny County
West Mifflin, PA08.2013
Skills
- Problem-solving and critical thinking
- Data analysis and reporting
- MS Office proficiency
- Clerical and administrative support
- Resource allocation and time management
- Customer service excellence
- Multitasking and organization
- Documentation accuracy
- Payroll administration
- Team collaboration skills
- Attention to detail and effective communication
References
References available upon request.
Timeline
Patient Care Tech
Forbes Hospital
05.2023 - 12.2025
Health Unit Coordinator / Nursing Assistant
Upmc McKeesport
06.2018 - 11.2022
Cashier / Stock
Walmart
01.2015 - 06.2018
Manager
Goodwill
01.2012 - 12.2014
Associates in Science - Accounting Specialist
Community College of Allegheny County
Business Management Certificate -
Community College of Allegheny County