Professional Summary
Overview
Work History
Education
Skills
Timeline

James Miller

PLCB
Manheim
25
years of professional experience

Detail-oriented sales clerk with extensive experience in inventory management and client service. Known for delivering exceptional product knowledge to customers, fostering informed purchasing decisions and enhancing overall shopping experiences.

Experienced with customer service, inventory management, and sales transactions. Utilizes strong communication skills to assist customers and resolve issues. Knowledge of retail operations and maintaining clean, organized store environment.

Work History

Sales Clerk

3 Years 10 Months
PLCB | 07.2022 - 05.2026
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided product knowledge to customers, fostering informed purchasing decisions.
  • Assisted in inventory management, ensuring stock levels met customer demand.
  • Maintained a clean and organized sales floor, enhancing customer shopping experience.

Warehouse Worker

4 Years 4 Months
Nordstom | 04.2015 - 08.2019
  • Received, stocked, and distributed merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Dealer Sales Representative

9 Years 11 Months
Manheim Auto Auction | 05.2001 - 04.2011
  • Cultivated strong relationships with dealers to enhance sales opportunities and customer satisfaction.
  • Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
  • Collaborated with cross-functional teams to streamline auction processes and improve operational efficiency.
  • Increased repeat business through diligent follow-up, attentive service, and personalized communication with past clients.
  • Enhanced customer satisfaction by providing timely product demonstrations and addressing concerns promptly.
  • Worked closely with service department staff to address any post-sale issues promptly, maximizing customer satisfaction rates over time.
  • Boosted sales revenue by establishing strong relationships with clients and identifying their specific needs.

Education

High School Diploma

Manheim Central | Manheim, PA | 06-1973

No Degree - Business Administration

Elizabethtown College | Elizabethtown, PA

Skills

Goal oriented
Point-of-sale operation
Organization
Sales analysis
Customer service
Client relations
Product and service knowledge

Timeline

Sales Clerk

PLCB
07.2022 - 05.2026Read More

Warehouse Worker

Nordstom
04.2015 - 08.2019Read More

Dealer Sales Representative

Manheim Auto Auction
05.2001 - 04.2011Read More

Elizabethtown College

No Degree from Business Administration
Read More

Manheim Central

High School Diploma
Read More
James Miller