James Sanders Jr
Latrobe
Summary
Dynamic professional with experience in youth leadership and retail operations. Proven ability to foster community engagement and positive experiences through strong communication, active listening , and customer service skills. Experienced in lesson planning, conflict resolution, and guiding youth through meaningful discussions while also supporting customers in a fast-paced retail environment as a Lumber Associate at The Home depot
Overview
3
3
years of professional experience
Work History
Youth Ministry Leader
Living Word Congregational Church
Jeannette
08.2024 - Current
- Developed lesson plans aligned with church values and youth needs, enhancing understanding and relevance of teachings.
- Facilitated discussions on faith, relationships, service, and leadership, encouraging personal growth and community engagement.
- Led youth group meetings, fostering community and spiritual growth among participants.
- Established safe space for teens to express themselves during worship services, promoting openness and honesty.
- Provided spiritual guidance to young adults through weekly bible study sessions.
Lumber Associate
Home Depot
Greensburg
03.2024 - Current
- Guided customers in selecting lumber and building materials, ensuring alignment with project requirements.
- Greeted customers to identify specific wants and needs, facilitating tailored product recommendations.
- Provided product recommendations to improve customer experience.
- Assisted with order inquiries, resolved discrepancies, and maintained clear communication throughout the fulfillment process to enhance customer satisfaction.
- Operated forklifts and equipment to safely move heavy merchandise.
Front Desk Receptionist
LA Fitness
Greensburg
07.2023 - 01.2024
- Greeted members and guests with a friendly demeanor at the front desk.
- Streamlined member check-ins and inquiries to ensure smooth operations throughout shifts.
- Processed membership applications and payments using company software.
- Resolved member concerns promptly to improve customer satisfaction.
- Answered incoming calls and redirected callers to the appropriate personnel or department.
- Delivered quick and professional responses to inquiries via phone and email, enhancing overall customer service.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
High School Diploma -
Saint Francis University
Loretto, PASkills
- Youth development
- Lesson planning
- Spiritual guidance
- Effective communication
- Conflict resolution
- Team collaboration
- Active listening
- Customer relationship management
- Membership processing
- Time management
- Data entry
- Computer skills
- Problem solving
- Product knowledge
- Forklift operation
- Oral communication
Timeline
Youth Ministry Leader
Living Word Congregational Church
08.2024 - Current
Lumber Associate
Home Depot
03.2024 - Current
Front Desk Receptionist
LA Fitness
07.2023 - 01.2024
High School Diploma -
Saint Francis University