James Smith
Harrisburg
Summary
Proven track record in enhancing productivity and customer satisfaction at FedEx Freight through expert truck loading, unloading, and effective team collaboration. Skilled in heavy lifting and pallet jack operation, with a knack for fostering positive guest relations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Freight Handler
FedEx Freight
03.2024 - Current
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Guest Service Associate
Turkey Hill Minit Markets,LLC
06.2015 - Current
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
Sky Rail Operater
Hoopla's Extreme Family Fun
05.2017 - 10.2023
- Increased customer satisfaction with prompt assistance during ticketing, boarding, and disembarking processes.
- Reviewed, analyzed and investigated operational problems, correcting when appropriate and calling to attention of supervisor or manager when necessary.
Daycare Worker
Salvation Army
05.2007 - 08.2010
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Distributed food, napkins, and beverages in preparation for snack time.
Warehouse Worker
The Salvation Army Thrift Store
03.2002 - 02.2003
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much 30 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas,
Education
GED -
State of California Department of Education
Alhambra, CA12.2013
Skills
- Heavy Lifting
- Truck loading and unloading
- Pallet Jack Operation
- Loading and unloading
- Warehouse Safety
- Package handling
Timeline
Freight Handler
FedEx Freight
03.2024 - Current
Sky Rail Operater
Hoopla's Extreme Family Fun
05.2017 - 10.2023
Guest Service Associate
Turkey Hill Minit Markets,LLC
06.2015 - Current
Daycare Worker
Salvation Army
05.2007 - 08.2010
Warehouse Worker
The Salvation Army Thrift Store
03.2002 - 02.2003
GED -
State of California Department of Education
Similar Profiles
RACHAEL SWAINRACHAEL SWAIN
Inbound Loader/City P&D Driver at FedEx FreightInbound Loader/City P&D Driver at FedEx Freight
Michelle WhiteMichelle White
Service Support Representative at FedEx FreightService Support Representative at FedEx Freight
Mason McknightMason Mcknight
Operations Supervisor at FedEx FreightOperations Supervisor at FedEx Freight