James Walsh
Philadelphia
Summary
As a strong and versatile member of any team I'm a part of, I strive to make the customer experience the best possible by ensuring high quality service and products. Driven by results and efficiency, you can expect a consistent and highly adaptable employee.
Overview
7
7
years of professional experience
Work History
Lead Server
Le Pain Quotidien
Philadelphia
05.2024 - Current
- Onboarded and trained new hires
- Maintained a clean and welcoming restaurant
- Oversaw retail, kitchen and store inventory
- Enhanced customer experience through attentive service and problem resolution
- Motivated to upsell and embellish menu items
Shipping Clerk
Amazon
Cranbury
08.2019 - 09.2023
- Coordinated with multiple third party international companies to ensure punctual shipments
- Performed quality checks on products, shipping containers, trucks and conveyor belt systems
- Oversaw up to 45 shipments along with up to 60 team members per shift
- Collaborated with multiple departments to align with safety and OSHA standards
Education
Associate of Science - Biology
Union County College
Cranford, NJ05-2019
Skills
- Exemplary customer service
- Employee training and leadership skills
- Inventory management, ordering, billing
- Upselling techniques
- High quality assurance
- Strict food safety standards
- Able to delegate tasks efficiently
Timeline
Lead Server
Le Pain Quotidien
05.2024 - Current
Shipping Clerk
Amazon
08.2019 - 09.2023
Associate of Science - Biology
Union County College