Jamie Rosenberger
Pottsville
Summary
Diligent professional with solid background in coordinating staff schedules and ensuring smooth operations. Proven track record in optimizing team workflows and handling daily administrative tasks efficiently. Demonstrated strong organizational and communication skills in fast-paced environments.
Self-motivated to bring proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
25
25
years of professional experience
Work History
Patient Account Representative
Geisinger
10.2022 - Current
- Managed patient inquiries and resolved account discrepancies efficiently.
- Facilitated patient check-in and registration processes, ensuring accurate data entry and compliance with protocols.
- Managed insurance verification and pre-authorization procedures to streamline patient access to services.
- Collaborated with clinical staff to resolve patient inquiries efficiently, enhancing communication across departments.
- Monitored appointment schedules and coordinated with departments to optimize resource allocation for patient care.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Cardiac Monitor Technician
Geisinger Medical Center
04.2022 - 10.2022
- Monitored cardiac rhythms and identified abnormal patterns in patient data.
- Assisted healthcare team with real-time telemetry readings and emergency response procedures.
- Documented patient vital signs and communicated changes to nursing staff promptly.
- Operated cardiac monitoring equipment, ensuring functionality and accuracy at all times.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
Staff Coordinator
Champion Personnel
08.2021 - 01.2022
- Coordinated staffing schedules to ensure optimal coverage across multiple departments.
- Implemented improvements in onboarding processes, enhancing new hire integration and productivity.
- Managed communication between teams to streamline project workflows and reduce delays.
- Maintained accurate personnel records for all employees, ensuring confidentiality while adhering to legal requirements.
- Oversaw recruitment efforts to attract top talent, leading to an increase in overall staff quality and skill sets.
Accounts Receivable Manager
Nationwide Court Services
09.2017 - 05.2021
- Managed accounts receivable processes, ensuring timely invoicing and payment collection.
- Oversaw reconciliation of customer accounts, maintaining accurate financial records.
- Implemented process improvements to enhance cash flow and reduce outstanding receivables.
- Trained and mentored junior staff on best practices in accounts receivable management.
- Collaborated with sales and operations teams to resolve billing discrepancies efficiently.
Owner/Chief Executive Officer
Ward's ATA Martial Arts
12.2000 - 02.2017
- Develop and implement marketing campaigns
- Managed day-to-day business operations.
- Developed and implemented operational strategies to enhance business efficiency.
- Managed daily operations, ensuring high-quality service delivery and customer satisfaction.
- Oversaw financial planning, budgeting, and resource allocation to optimize profitability.
- Trained and mentored staff, fostering a collaborative team environment and skill development.
Education
Bachelor of Science - Business Administration
St. Joseph's College
Patchogue, NY01-2004
Skills
- HIPAA compliance
- Follow-up skills
- Strong empathy
- Team collaboration
- Verbal and written communication
- Payment processing
- Administrative support
- Excellent judgment
- Organizational skills
- Account monitoring
- Pleasant telephone demeanor
Languages
Spanish
Native or Bilingual
Timeline
Patient Account Representative
Geisinger
10.2022 - Current
Cardiac Monitor Technician
Geisinger Medical Center
04.2022 - 10.2022
Staff Coordinator
Champion Personnel
08.2021 - 01.2022
Accounts Receivable Manager
Nationwide Court Services
09.2017 - 05.2021
Owner/Chief Executive Officer
Ward's ATA Martial Arts
12.2000 - 02.2017
Bachelor of Science - Business Administration
St. Joseph's College
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