Jamie Parker
Pittsburgh
Summary
Dynamic professional with extensive experience in management. Skilled in staff supervision, policy implementation, and financial analysis, driving operational efficiency and fostering employee engagement to deliver exceptional service and care.
Overview
29
29
years of professional experience
Work History
Practice Manager
PetVet365
Pittsburgh, PA
02.2023 - Current
- Oversaw daily operations, ensuring compliance with veterinary protocols and standards.
- Managed team performance, fostering a positive work environment and enhancing employee engagement.
- Implemented process improvements that streamlined patient care workflows and increased operational efficiency.
- Analyzed financial reports to identify trends, driving budgetary decisions and resource allocation strategies.
- Coordinated client communications, improving service delivery and reinforcing client relationships within the community.
- Monitored inventory levels and supply chain logistics, optimizing costs while maintaining essential resources for operations.
- Ordered all office supplies and kept check on inventory levels.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Oversaw accounting, budgeting, and financial reporting.
- Assessed processes and procedures, complying with OSHA regulations.
- Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.
- Enhanced team morale and reduced turnover rates by introducing employee recognition programs.
- Addressed client concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Assessed processes and procedures, complying with OSHA regulations.
Nanny
M Garrison, LLC
Cheswick, PA
11.2022 - 02.2023
- Supervised daily activities and ensured safety for children in care.
- Developed engaging educational activities to promote cognitive development.
- Coordinated schedules and maintained consistent routines for optimal child behavior.
- Implemented effective discipline strategies to foster positive social skills.
- Took the kids to sports activities in Pittsburgh or out of town when necessary.
- Assisted with light housekeeping duties as well as running errands.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Practice Manager
Banfield Pet Hospital
Pittsburgh
03.1997 - 01.2022
- Oversaw daily operations and budget planning, ensuring compliance with veterinary protocols and standard
- Recruited and managed team performance, fostering a positive work environment and enhancing employee engagement.
- Scheduled employees, coordinated time oof, and managed continuing education needs.
- Developed training programs for staff, enhancing skill sets and supporting career advancement opportunities.
- Worked with the team to make sure clients and patients had positive experiences during their visit.
- Implemented process improvements that streamlined patient care workflows and increased operational efficiency.
- Handled weekly orders and managed inventory records.
Education
No Degree - Biology
University of Pittsburgh
JohnstownHigh School Diploma -
Baldwin High School
Pittsburgh, PA06-1995
Skills
- Schedule management
- Staff management
- Practice management
- Workflow management
- Policy implementation
- Employee performance
- New hire training
- Supplies ordering
- Budgeting expertise
- Workflow efficiency
- Staff supervision
- Critical thinking
Timeline
Practice Manager
PetVet365
02.2023 - Current
Nanny
M Garrison, LLC
11.2022 - 02.2023
Practice Manager
Banfield Pet Hospital
03.1997 - 01.2022
No Degree - Biology
University of Pittsburgh
High School Diploma -
Baldwin High School