Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Key Skills
References
Timeline
Generic

Jamie Strouse

Lock Haven

Summary

  • To secure position that provides growth and advancement

Overview

24
24
years of professional experience
1
1
Certification

Work History

Document Control Specialist

Supelco Inc.
Bellefonte
01.2018 - Current
  • Managed entry and handling of controlled documentation for Master Product Specifications and Standard Operating Procedures under ISO 9001 Document Control System.
  • Maintained accurate controlled information within ERP systems to support operational efficiency.
  • Facilitated electronic systems to enhance site's Quality Management System effectiveness.
  • Reviewed and updated quality control documents to ensure compliance with regulatory standards.
  • Implemented electronic document management systems, improving access and tracking capabilities.
  • Configured master data elements, including material, vendor, and customer masters in SAP ERP system.
  • Conducted data analysis using software programs such as MS Excel and SAP ERP for informed decision-making.

Administration Assistant

MilliporeSigma
Bellefonte
01.2018 - 01.2019
  • Spearheaded rebranding initiative by designing updated logo, tagline, and color palette.
  • Delivered administrative support to management team, ensuring smooth operations.
  • Executed accurate data entry tasks within established deadlines.
  • Organized and maintained both physical and electronic filing systems.
  • Provided comprehensive clerical assistance based on departmental requirements.
  • Supported product launches and rebranding projects through strategic guidance.
  • Created and implemented new logo design, enhancing brand identity.
  • Completed daily responsibilities with precision and efficiency.

Manufacturing Operator(Temporary Assignment)

Millipore Sigma
Bellefonte
03.2017 - 07.2017
  • Inspected tubes, materials, and products to ensure compliance with packing specifications.
  • Packed and stored materials and products efficiently for optimal inventory management.
  • Set up production equipment and supplies prior to executing job orders.
  • Maintained clean, safe, and organized work area to enhance operational efficiency.

Customer Packer(Temporary Assignment)

Truck Lite
McElhattan
03.2016 - 06.2016
  • Company Overview: Manpower
  • Examined and inspected containers, materials and products to ensure packing specifications are being met
  • Sealed containers or materials using glues, fasteners, nails and hand tools
  • Prepared goods for shipment
  • Measured, weighed, and counted products and materials
  • Manpower

Customer Service Agent

Feger Insurance Agency
Lock Haven
07.2015 - 01.2016
  • Determined service charges, collected deposits and payments, and arranged billing processes.
  • Reviewed insurance policies to assess coverage for specific losses.
  • Responded to customer inquiries via telephone and in person to provide information.
  • Processed order cancellations and documented complaint details for resolution.
  • Maintained comprehensive records of customer interactions, including inquiries and actions taken.

Operations Administration Assistant

Key Energy Services
Mill Hall
01.2014 - 04.2015
  • Achieved promotional advancement from earlier position at the company
  • Responsibility included but not limited to answering telephones, greet visitors, handle incoming mail and answer routine letters
  • Operated computers for spreadsheets, word processing, database management
  • Set up and maintain paper and electronic filing system
  • Completed company forms as needed
  • Maintained scheduling and event calendars
  • Ordered and maintained office supplies
  • Handled office funds, recording incoming and outgoing cash, prepare and mail checks
  • Established work procedures, tracking of daily work for clerical staff
  • Handled employee relations issues such as work complaints
  • Reviewed applications and job skills for matches with correct position within company
  • Scheduled new employees for hire and prepare related paperwork

Dispatcher / Office Assistant

Key Energy Services
Mill Hall
05.2012 - 01.2014
  • Facilitated training for new hires on dispatcher protocols and procedures.
  • Managed daily dispatch operations to enhance scheduling and routing efficiency.
  • Coordinated communication between drivers and management for timely updates.
  • Compiled reports on vehicle usage, delivery times, and route performance metrics.
  • Organized and prioritized dispatch requests to meet operational demands.
  • Provided HR administrative support to management team.
  • Maintained front desk operations to create a positive first impression.
  • Answered phones and routed voicemails to appropriate staff members.

Para educator

Keystone Central School District
Mill Hall
03.2010 - 08.2011
  • Provided extra assistance to students with special needs, such as non-English speaking students or those with physical and mental disabilities
  • Supervised students in classrooms, cafeterias, school yards and gymnasiums or on field trips
  • Aided in teaching important life skills

Manager/Cosmetologist

Bonnie's' Hair Nail & Tanning Salon
Lock Haven
07.2007 - 09.2009
  • Informed guests of spa services and programs via phone and in person.
  • Checked in members and guests promptly for appointments.
  • Coordinated and booked spa service appointments for individual and group clients.
  • Managed daily salon operations to uphold high-quality service standards.
  • Maintained cleanliness and organization of workstations and equipment consistently.
  • Developed strong client relationships through effective communication and service.
  • Trained junior staff on salon protocols, customer service, and technical skills.
  • Addressed member concerns with patience and professionalism.

Machine Operator II

First Quality Inc
McElhattan
05.2001 - 08.2007
  • Adjusted machine settings to minimize malfunctions and ensure task accuracy.
  • Maintained proper stock levels to support uninterrupted production workflow.
  • Inspected finished products for quality compliance and adherence to specifications.
  • Conducted routine equipment maintenance to enhance operational reliability.
  • Monitored and adjusted production processes to optimize quality and productivity.
  • Operated machinery efficiently, facilitating seamless manufacturing operations.
  • Implemented safety protocols to establish a secure work environment.
  • Documented production activities and promptly reported issues to management.

Education

High School Diploma -

Central Mountain High School
Mill Hall, PA
06.2000

Licensed in Cosmetology -

Keystone Central Vo-Tech
Lock Haven, PA
01.2000

Skills

  • Document control and management
  • Quality assurance
  • Regulatory compliance
  • Data analysis and reporting
  • ERP system oversight
  • Process optimization
  • Record keeping and organization
  • Project coordination
  • Effective communication skills
  • Attention to detail
  • Team collaboration
  • Problem solving strategies
  • Time management techniques
  • Electronic filing systems
  • Database maintenance and support
  • Archiving and indexing procedures
  • Records management practices
  • Document review and auditing
  • Document formatting expertise
  • Confidentiality protocols
  • Policy development and implementation
  • Document security
  • Document organization
  • Special projects
  • Document scanning
  • Electronic archiving
  • Data accuracy
  • Standard operating procedures
  • Revision management
  • Document retrieval
  • File documentation
  • Formatting
  • Office equipment maintenance
  • Database management

Certification

Cosmetology

Additional Information - Key Skills

  • Written and Verbal Communication
  • Proficient in Microsoft Office including Excel and PowerPoint
  • Computer and Internet Skills
  • Organizational Skills
  • Time Management
  • Self-motivation
  • Adaptability
  • Teamwork
  • Multi-tasking

References

References available upon request.

Timeline

Document Control Specialist

Supelco Inc.
01.2018 - Current

Administration Assistant

MilliporeSigma
01.2018 - 01.2019

Manufacturing Operator(Temporary Assignment)

Millipore Sigma
03.2017 - 07.2017

Customer Packer(Temporary Assignment)

Truck Lite
03.2016 - 06.2016

Customer Service Agent

Feger Insurance Agency
07.2015 - 01.2016

Operations Administration Assistant

Key Energy Services
01.2014 - 04.2015

Dispatcher / Office Assistant

Key Energy Services
05.2012 - 01.2014

Para educator

Keystone Central School District
03.2010 - 08.2011

Manager/Cosmetologist

Bonnie's' Hair Nail & Tanning Salon
07.2007 - 09.2009

Machine Operator II

First Quality Inc
05.2001 - 08.2007

High School Diploma -

Central Mountain High School

Licensed in Cosmetology -

Keystone Central Vo-Tech

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Jamie Strouse