JAMIR OLIVER-REED

• Supervised daily operations to ensure smooth workflow and customer satisfaction.
• Trained and mentored new team members in service protocols and company standards.
• Managed inventory levels, ensuring availability of food and supplies during peak times.
• Coordinated shift schedules to optimize staff coverage and operational efficiency.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.
• Delegated tasks to employees and monitored activities and task completion.
• Positioned skilled staff in key areas throughout shift to optimize department productivity.

• Establishing and maintaining a solid understanding of the company POS system in order to efficiently process customer and store transactions.
• Maintaining an open and positive relationship with store management team.
• Maintaining a professional appearance by adhering to company dress code standards.
• Engaging the customers and enhancing their shopping experience, working the register as a cashier and ensure that the customers' checkout experience was fast and friendly.

• Engaged with guests to enhance their experience and address inquiries promptly.
• Supported team members during busy periods to maintain high service standards.
• Maintained a clean and organized work area throughout shift.
• Greeted customers upon entering the store with friendly demeanor.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Rotated through series of different stations based on team needs.

* Customer Service: Taking orders, assisting customers with menu choices, handling payments, and ensuring customer satisfaction.

* Food Preparation: Preparing salads, sandwiches, and other menu items according to recipes and quality standards.

* Maintaining Cleanliness: Keeping the work area, equipment, and dining area clean and organized.

* Inventory Management: Monitoring food levels, restocking supplies, and minimizing waste.

* Teamwork: Collaborating with other team members to ensure efficient operations and a positive work environment.