Jana Chamsi Bacha
State College
Summary
Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banking Services Associate
First National Bank
11.2022 - 07.2023
- Interacts with customers to determine their individual financial needs
- Suggests appropriate products and services based on qualitative sales approach
- Supports the customer experience methodology as developed by branch management
- Coordinates the operational functions of BSA’s by providing direction and coaching, monitoring workflow, assisting with balancing transactions, maintaining daily cash items, and updating sales database to record branch activity
Advanced Dialogue Facilitator Apprenticeship
World in Conversation (A Center for Public Diplomacy)
08.2021 - 05.2022
- Strengthened communication skills by using open ended questions, active listening, and Socratic inquiry to lead small group discussions of 12 participants
- Administered 140+ hours of facilitation for students to have the opportunity to engage in topics regarding culture, religion, gender, free speech, diversity, equity, and inclusion
- Adapted sociological thinking to host discussions on topics that create conflict and create an environment for an effective collaboration and opportunity for critical thinking
The Group Compliance Department Intern
Abu Dhabi Islamic Bank (ADIB)
10.2020 - 12.2020
- Collaborated with Head of Financial Crimes of compliance by working with the anti-money laundering (AML), know your customer (KYC), and sanctions monitoring units
- Engaged with the head of Governance & Assurance of compliance by applying internal audit methodologies and the regulatory of UAE central bank, and performing compliance risk assessments
Education
Bachelor of Science - Major: Economics, Minor: Political Science
The Pennsylvania State University
University Park, PA05.2022
Bachelor of Science - Econ 299: Economics of Swiss Economy
The Pennsylvania State University
Switzerland03.2022
Skills
- Microsoft Office Suite
- Mac ios
- Tableau Software
- Stata
- C
- Canva
- Bilingual in Arabic and English
Research Experience
Political Science Department at Penn State University
October 2021 - May 2022
Research Assistant for Dr. Gregory Kruczek, University Park, PA
· Summarized the relationship between the Kurds and members of the Shabak, Yezidi, and Christian communities
· Conducted literature research on Iraq’s and Syria’s international relations and translated Arabic research articles into English
February 2020 - May 2022
Terrorism in Syria (Personal Research Project), University Park, PA
· Utilize “The Relative Deprivation Theory” theory to examine the causes of terrorism within Syria
· Create a timeline to understand the Syrian Civil War and how terrorism is manifested
Certification
- Licensed Nationwide Mortgage Licensing System- (NMLS) 2472581
- Recipient of two National society of leadership & success Certificates
- Social and Behavioral Human Subjects Research (IRB) Course certificate
- International Baccalaureate Diploma
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Elementary (A2)
LEADERSHIP & COMMUNITY INVOLVMENT
Council of Commonwealth Student Government
June 2021 - May 2022
Public Relations Director, University Park, PA
· Managed all media, press, and public relations issues for the monthly councils while coordinating and facilitating events featuring CCSG
· Collaborated with executive board members to create monthly newsletter for CCSG members
Society for Collegiate Social Science Researchers at Penn State
February 2020 - May 2021
Researcher, Harrisburg, PA
· Learned the process of research and publication, which led to the development of personal research project, “Terrorism in Syria.”
· Earned the Social and Behavioral Human Subjects Research Course certificate to assist professors with research
Timeline
Banking Services Associate
First National Bank
11.2022 - 07.2023
Advanced Dialogue Facilitator Apprenticeship
World in Conversation (A Center for Public Diplomacy)
08.2021 - 05.2022
The Group Compliance Department Intern
Abu Dhabi Islamic Bank (ADIB)
10.2020 - 12.2020
Bachelor of Science - Major: Economics, Minor: Political Science
The Pennsylvania State University
Bachelor of Science - Econ 299: Economics of Swiss Economy
The Pennsylvania State University
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