Janel Good
Carlisle
Summary
Hard-working professional with 20+ years of experience and a proven knowledge of order fulfillment, order processing, and warehouse operations. Experienced with inventory management, warehouse operations, and team leadership. Utilizes effective inventory control strategies to maintain accurate stock levels and streamline processes. Track record of enhancing operational efficiency and fostering productive team environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Maintenance Technician
GXO Whirlpool
07.2022 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Increased order accuracy
Amazon Vendor Returns
Amazon
07.2012 - Current
- Process customer returns and damaged warehouse product
- Picked-up rejected or defective materials for return
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Operated forklifts to transfer inventory to and from target destinations
- Trailer Dock and Release Certified
- Process liquidations, donations, and recycle items
- Pick, pack, palletizing, process, and ship out vendor returns
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
- Checked packages and merchandise for damage and notified vendors
Non-inventory Receiver
Amazon
07.2012 - Current
- Recorded information, shortages and discrepancies to keep records current and accurate
- Performed inventory control, such as counting and stocking merchandise
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
- Determine if inventory quantities are sufficient for needs, ordering more materials when necessary
- Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems
- Prepare, maintain, and review purchasing files, reports and price lists
- Confirmed accuracy, quality and quantity of materials received and listed on BOL
- Approve bills for payment
- Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes
- Performed Daily cycle counts as well as excel spreadsheets for end of month
- Completed inventory cycle counts and documented information in Coupa and Oracle
- Received, unloaded, and put away all non inventory supplies
- Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
- Entered quantity received against purchase order in computer system
- Operated forklifts to transfer inventory to and from target destinations
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
- Used wireless radio frequency systems and [Type] communication devices to communicate with colleagues
Training Ambassador
Amazon
07.2012 - Current
- Interpreted and taught new hires to understand work orders, production figures and BOLs to inform adjustments for increased productivity
- Evaluated participant progress and provided materials necessary for continued success
- Organized re-certification and refresher courses on-schedule according to legal requirements and company policy
- Inspired employees to exceed goals for productivity, highlighting incentives for favorable performance
- Trained employees in safety school for safe equipment use
- Trained associates how to changed out forklift batteries and connected batteries to battery charger
- Trained associates on Powered Industrial Equipment classroom and hands on
- Certified other associates on Reach trucks, Stand up forklift/clamp truck, tugger, PC, Order picker, and Turret Truck
- Trained employees in safe PIT equipment use
- Used wireless radio frequency systems and [Type] communication devices to communicate with colleagues
Production Problem Solver
Amazon
07.2012 - Current
- Boosted warehouse operations performance by overseeing any discrepancies in customer orders, issues, or errors, and helping associates to maintain their productivity
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Used wireless radio frequency systems and [Type] communication devices to communicate with colleagues
- Reviewed shipping orders for accurate fulfillment
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
Warehouse Associate
Amazon
07.2012 - Current
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals
- Loaded, unloaded and moved material to and from storage and production areas
- Operated company vehicles and heavy equipment with focus on safety and risk management
- Completed over 800 customer orders each day in warehouse setting
- Consistently lifted materials weighing as much as 100 pounds
- Operated RF scanners to track merchandise and verify contents of containers
- Wrapped pallets in shrink wrap prior to loading
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Operated forklifts to transfer inventory to and from target destinations
- Shipped material and performed boxing, packing, labeling and preparation of related documents
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Used forklifts and pallet jacks to relocate products
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting
- Used forklift to lift pallets and heavy items into trucks
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items
- Improved operations through consistent hard work and dedication
Assistant Manager
American Dining Corp
06.2000 - 12.2011
- Compile and balance cash receipts at the end of the day or shift
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Perform various financial activities such as cash handling, deposit preparation, and payroll
- Supervise and participate in kitchen and dining area cleaning activities
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
- Conduct meetings and collaborate with other personnel to plan menus, serving arrangements, and related details
Education
Sociology
HACC
Harrisburg, PA12.2001
Skills
- Forklift operations
- Shipping and receiving
- Inventory control
- Building maintenance
- Troubleshooting skills
- New hire on-boarding
- Problem-solving
- Public speaking
- New hire training
- Lesson planning
- Repairing units
- Power tools operation
- Gas appliance repair
- Basic plumbing
- Appliance maintenance
- Hand tools proficiency
- Appliance repair
- Troubleshooting
- Cycle counting
- Inventory monitoring
- Logistics planning
- Shipment processing
- Audit support
- Strong work ethic
- Attention to detail
- Effective multitasking
- Self-directed and motivated
- Time management
Certification
- Forklift/clamp truck
- Reach truck
- Turret Truck
- Order picker
- Trailer Dock and Release certified
- Tugger Certified
- Powered Industrial truck trainer certified
Timeline
Maintenance Technician
GXO Whirlpool
07.2022 - Current
Amazon Vendor Returns
Amazon
07.2012 - Current
Non-inventory Receiver
Amazon
07.2012 - Current
Training Ambassador
Amazon
07.2012 - Current
Production Problem Solver
Amazon
07.2012 - Current
Warehouse Associate
Amazon
07.2012 - Current
Assistant Manager
American Dining Corp
06.2000 - 12.2011
Sociology
HACC
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