Janelys Gonzalez
Allentown
Summary
Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations.
Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Asset Protection Associate
Walmart
Allentown
02.2025 - Current
- Monitor store for theft prevention and safety
- Assist customers with security concerns or inquiries
- Collaborate with management on safety protocols
- Conduct routine checks of surveillance equipment
- Respond quickly to emergency situations in store
- Support team in loss prevention strategies
- Inspect merchandise for signs of tampering or damage
- Communicate effectively with law enforcement when needed
- Maintained safety and security of premises, visitors and employees.
- Monitored CCTV surveillance to detect suspicious activity.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Produced well-written reports detailing shoplifting and attempted theft.
- Developed strategies for reducing shrinkage while increasing sales performance.
- Participated in weekly meetings with management teams to discuss loss prevention topics.
- Established relationships with local law enforcement agencies as needed.
Office Manager
Morel properties
Gastonia
06.2023 - 12.2025
- Managed daily office operations and ensured smooth workflow among staff.
- Coordinated scheduling for meetings and appointments across departments.
- Maintained office supplies inventory and ordered replacements as needed.
- Assisted in onboarding new employees and provided training support.
- Developed and implemented filing system for easy document retrieval.
- Communicated with vendors to arrange services and resolve issues promptly.
- Oversaw maintenance of office equipment and coordinated repairs when necessary.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Education
Parkland High School
Allentown, PASome College (No Degree) - Business
Gaston College
Dallas, NCSkills
- Theft prevention
- Surveillance monitoring
- Incident reporting
- Security protocol development
- Problem solving
- Effective communication
- Document organization
- Invoice management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Asset Protection Associate
Walmart
02.2025 - Current
Office Manager
Morel properties
06.2023 - 12.2025
Parkland High School
Some College (No Degree) - Business
Gaston College