Janey Manzo
Philadelphia
Summary
Experienced professional with a diverse background in restaurant management, culinary operations, and administrative data support. Skilled in customer service, team leadership, scheduling, data tracking, and day-to-day operations. Seeking a new opportunity that allows me to apply my organizational, communication, and problem-solving skills while continuing to grow in a dynamic environment.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Barista
Starbucks
Montgomeryville
04.2025 - Current
- Maintained cleanliness and organization of the work area.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Manager/server
Fres Cafe
Lahaska
09.2022 - Current
- Trained and supervised new servers on menu details and service standards.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
- Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
Assistant Data Administrator
Manzo & Son LLC
Telford
12.2020 - 12.2023
- Managed data entry and maintenance for client records and databases.
- Assisted in generating reports for internal teams and management review.
- Coordinated with staff to ensure accurate data collection processes.
- Created spreadsheets, databases, charts, graphs, templates, forms.
- Phone & client scheduling management.
Cashier/ prep cook/ sushi chef
Wegmans Food Markets
North Wales
09.2018 - 09.2022
- Processed customer transactions using cash registers and point-of-sale systems.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Operated kitchen equipment safely, following all safety protocols and guidelines.
- Communicated effectively with fellow staff members regarding meal preparations.
Education
Souderton Area High School
Souderton, PA 09.2016 - 06.2021
Culinary/ Hospitality
Montco Tech School
Lansdale, PASkills
- Strong communication skills
- Reliable and dependable
- Works well under pressure
- Detail oriented
- Fast learner
- Organized and efficient
Personal Information
Willing To Relocate: Anywhere
Timeline
Barista
Starbucks
04.2025 - Current
Manager/server
Fres Cafe
09.2022 - Current
Assistant Data Administrator
Manzo & Son LLC
12.2020 - 12.2023
Cashier/ prep cook/ sushi chef
Wegmans Food Markets
09.2018 - 09.2022
Souderton Area High School
09.2016 - 06.2021
Culinary/ Hospitality
Montco Tech School