Janiah Sparks
Folsom
Summary
My experience at White Horse Village, excelling in customer service and cash handling. Proven ability to enhance guest experiences through effective team collaboration and strong work ethic. Recognized for training new staff and optimizing operations, ensuring efficiency and satisfaction in fast-paced environments, learning and growing doing new things teaching others the skills i’ve learned doing so much at one place , it’s a great experience learning new things at different places , my goal is to build my experience level and skill levels so high , I encourage myself to learn new things every day with life skills, working skills, school skills, and helping other with any skills that I’ve learned.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
White Horse Village
Newtown Square, PA
12.2022 - 09.2025
- Process transactions accurately using point-of-sale systems.
- Maintain cleanliness and organization of checkout areas.
- Assist customers with product inquiries and provide recommendations.
- Handle cash, credit, and debit payments efficiently.
- Train new cashiers on register procedures and customer service standards.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Enhanced shopping experience, provided product information and location assistance.
Lead Severe
White Horse Village
Newtown Square, PA
12.2022 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Lead Hostess
White Horse Village
Newtown Square, PA
12.2022 - 09.2025
- Supervised front of the house operations to ensure smooth guest experiences.
- Greeted guests and their families, check guest in.
- Trained and mentored new host staff on reservation systems and customer service standards.
- Managed table assignments to optimize seating efficiency during peak hours.
- Collaborated with kitchen staff to coordinate timely food delivery for guests.
Education
High School Diploma -
Upper Darby School District
Upper Darby, PA06.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Cash handling and management
- Order taking
- Product restocking
- Product knowledge
- Refunds and exchanges
- Order packaging
- Daily reporting
- Multitasking and organization
Certification
i am certified in CPR - First Aid.
Timeline
Cashier
White Horse Village
12.2022 - 09.2025
Lead Severe
White Horse Village
12.2022 - 09.2025
Lead Hostess
White Horse Village
12.2022 - 09.2025
High School Diploma -
Upper Darby School District