Janis Alrutz
Washington
Summary
Over three decades of professional experience, which was clearly evidenced by demonstrated accomplishments. Worked through challenging and high-pressure environments. Proven track record of developing effective workflows and protocols aimed at enhancing productivity and ensuring compliance with organizational standards. Skilled in leveraging technology to streamline processes and minimize errors, while promoting a culture of teamwork and continuous improvement. Strengths include exceptional interpersonal communication, the ability to train and mentor team members, and a firm commitment to delivering outstanding customer service. Continually seeks opportunities for professional development and learning to adapt to evolving industry trends and practices.
Compassionate Clinical Support Specialist known for high productivity and efficient task completion. Skilled in patient care coordination, medical record management, and healthcare technology, ensuring seamless support in clinical settings. Excel at communication, teamwork, and adaptability to meet diverse patient needs and support healthcare professionals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Clinical Support Specialist/Remote EHR
Meditelecare
Washington
04.2023 - 10.2025
- Navigating electronic health records and adhering to clinical guidelines necessitates a profound comprehension of medical terminology and procedures. In this context, cultural competence and sensitivity are of paramount importance.
- Additionally, during clinic visits, the residents' electronic charts are meticulously prepared for the provider. This preparation encompasses medications, progress notes, physician notes, and diagnoses.
- Meticulously documenting diagnoses, treatment regimens, and patient histories is essential to ensure comprehensive preparation.
- Furthermore, assisting providers in one-on-one interactions via telemedicine is a vital component of the role.
- Maintaining effective communication between facility staff and providers is imperative to facilitate optimal patient care.
- Meditelecare designates as a BHI (Behavioral Health Integration) is a crucial task.
- Provided clinical support to healthcare teams during patient consultations.
- Assisted in training staff on new medical software and procedures.
- Managed electronic health records to ensure accurate patient information.
- Facilitated communication between patients and healthcare providers for better care coordination.
- Assisted medical professionals with patient examinations, treatments, and procedures.
Social Services Assistant
Transitions Health Care
Washington
05.1995 - 02.2023
- Initiated the medical documentation for residents within the facility, which necessitated the compilation of hospital records, history and physical examinations, diagnoses, and prescribed medications.
- Worked with the Veterans Administration to facilitate communication and ensure that the veterans' progress and needs were addressed comprehensively from admission to discharge or long-term care, ensuring that all requirements and regulations were meticulously met.
- Conducted client assessments and created personalized care plans.
- Utilized Microsoft Word for documentation.
- Completed forms and submitted those requiring input of diagnoses and codes.
- Offered emotional support and counseling to individuals experiencing challenging life circumstances.
- Maintained accurate and current client records, ensuring confidentiality and compliance with privacy regulations.
- Collaborated with other agencies and organizations to link clients with additional resources and support networks.
- Assisted clients in accessing housing assistance programs, including completing applications and advocating for their needs.
- Engaged in case conferences with multidisciplinary teams to discuss client progress, treatment plans, and service coordination.
- Managed a caseload of approximately 80-90 clients, ensuring regular check-ins, monitoring progress toward goals, and making referrals as needed.
- Aided residents/families in accessing benefits like Medicare/Medicaid by guiding them through application processes.
- Followed the HIPPA policy for the protection of residents' medical records/information, and rights.
- Assisted in developing and implementing individualized treatment plans for clients.
- Provided crisis intervention and de-escalation techniques in high-stress situations.
Education
EHR - Enrolled Online Course /EHR
US Career institute
Washington, PABasic studies - 12th grade
Trinity High School
Washington, PASkills
- Phone etiquette
- Customer service
- Microsoft Office
- Patient assessment
- Electronic health records
- Care coordination
- Effective communication
- Documentation accuracy
- HIPAA
- Clinical documentation
- Clinical assessment
- Healthcare compliance
- Physician support
- Written communication
- Active listening
- Treatment plan implementation
- Health records management
- Decision-making
- Problem-solving aptitude
- Healthcare software usage
- Mental health support
- Problem-solving abilities
- Attention to detail
- Support services
- Adaptability and flexibility
- Patient advocacy
Certification
Currently enrolled in EHR Course, Enrolled in online course for EHR.
Timeline
Clinical Support Specialist/Remote EHR
Meditelecare
04.2023 - 10.2025
Social Services Assistant
Transitions Health Care
05.1995 - 02.2023
EHR - Enrolled Online Course /EHR
US Career institute
Basic studies - 12th grade
Trinity High School