Jarmena S. Graves
Sharon Hill
Summary
To obtain a challenging position in the Social Services field for the purpose of utilizing and expanding my current skills and talents. To affiliate with an organization that can provide me an opportunity to grow professionally and personally.
Overview
26
26
years of professional experience
Work History
Clinical Manager
Resources for Human Development, Inc
Philadelphia
09.2025 - Current
- Collaborated with multidisciplinary teams to coordinate patient treatment plans effectively.
- Facilitated communication between clients, families, and healthcare providers for better coordination.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
Rapid Service Response Supervisor
Carson Valley Children’s Aid
Philadelphia
09.2015 - 09.2025
- Responsible for providing supervision for program staff within the RSRI program.
- As the supervisor I assist with RSRI planning process and implementation for each family served by the team and ensuring that families are monitored and documentation is completed.
- Work with staff to ensure rules are followed.
- Work with staff and the families to ensure appropriate decisions are made at the end of the 60th day of service with each family.
- Whether they will receive community-based services, more intense services or discharge with no services needed.
Case Manager
CUA
Philadelphia
04.2015 - 10.2015
- Responsible for conducting intakes, provide assessments to determine a client need to develop a comprehensive service plan and facilitate access to additional resources as needed.
- Provide written or an oral report to the department of human services and family court as needed.
- Carry 15 cases or more ensuring the needs of the family in the home and children in placement.
Business Service Group
Aerotek- Wells Fargo
Chester
08.2012 - 07.2013
- Responsible for clerical work to assisted mortgage counselors with processing loans.
- Responsible for ordering office supplies.
In Home Protective Service Supervisor
Carson Valley Children’s Aid
Philadelphia
11.2006 - 06.2011
- Provided supervision for program staff in the IHPS program including five case managers and one case aid.
- Served as the team leader, overseeing the IHPS planning process and implementation for each family served by the team and ensuring that all safety plans are motored and adhered to as dictated by needs of each family.
Devereux Bento Center
Malvern
11.2000 - 02.2009
- Provided supportive counseling and client supervision, transport for appointments.
- Assisted clients with everyday living by planning and implementing activities and life skills programs for the future.
SCOH Supervisor
Diversified Community Services
Philadelphia
10.2003 - 11.2006
- Supervised Social Workers daily; participated in recruitment process, interviewing and selection.
- Assigned and monitored on-going caseload of social workers and clerical staff and assist with accepting referrals from DHS.
Therapeutic Support Staff
Personal Touch Home Care
Bala Cynwyd
10.2002 - 10.2003
- Provided one-to-one intervention in a school setting and document daily.
- Implemented services in a measurable fashion, according to the treatment plan devised by the assigned Behavioral Specialist.
Court Monitor
Juvenile Justice Center
Philadelphia
05.2001 - 10.2002
- Closely supervised Juvenile Center youth at 1801 Vine Street.
- Accurately logged each youth in and out of court; Provided a court report for all youth represented by JJC.
Court Advocate
OIC
Philadelphia
01.2001 - 05.2001
- Made court appearances as an Assistant Advocate for youth.
- Maintained contact with youth to expedite the enrollment process into school.
- Assisted youth with employment readiness and job searches weekly.
Probation Intern
Philadelphia Family Court
Philadelphia
06.2000 - 09.2000
- Collected information from families to complete social investigations.
- Enhanced communication skills in the area of public service.
- Worked closely with probation officers in performing daily as well as making court appearance.
Education
M.S. - Concentration in Probation, Parole and Corrections
Saint Joseph’s University
Philadelphia, PA09-2003
B.A. - Social Relations, Concentration in Criminal Justice
Cheyney University
Cheyney, PA05-2001
Timeline
Clinical Manager
Resources for Human Development, Inc
09.2025 - Current
Rapid Service Response Supervisor
Carson Valley Children’s Aid
09.2015 - 09.2025
Case Manager
CUA
04.2015 - 10.2015
Business Service Group
Aerotek- Wells Fargo
08.2012 - 07.2013
In Home Protective Service Supervisor
Carson Valley Children’s Aid
11.2006 - 06.2011
SCOH Supervisor
Diversified Community Services
10.2003 - 11.2006
Therapeutic Support Staff
Personal Touch Home Care
10.2002 - 10.2003
Court Monitor
Juvenile Justice Center
05.2001 - 10.2002
Court Advocate
OIC
01.2001 - 05.2001
Devereux Bento Center
11.2000 - 02.2009
Probation Intern
Philadelphia Family Court
06.2000 - 09.2000
M.S. - Concentration in Probation, Parole and Corrections
Saint Joseph’s University
B.A. - Social Relations, Concentration in Criminal Justice
Cheyney University