Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Additional Experience
References
Timeline
Generic

Jaromit Lozano

Gibsonia

Summary

Dynamic leader with a proven track record at Crystal Lake Camps, enhancing camper engagement and safety through effective program planning and execution. Achieved significant improvements in operational efficiency and camper satisfaction via innovative activity supervision and team collaboration. Certified in CPR/AED, demonstrating a strong commitment to safety and youth development. Experienced in maintaining high levels of hospitality and professionalism, consistently addressing guest requests with promptness and reliability.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Concierge

Oxford Athletic Club
Wexford
06.2025 - Current
  • Resolved guest complaints by providing timely customer service solutions.
  • Greeted and welcomed guests upon arrival, providing excellent customer service.
  • Greeted guests upon arrival and provided assistance with check-in and check-out procedures.
  • Resolved customer complaints in an efficient and timely manner.
  • Answered telephone calls in a professional manner and directed calls to appropriate personnel.
  • Managed special events such as conferences or meetings by coordinating catering arrangements or booking entertainment services.

Cabin Counselor; Lifeguard (Seasonal)

Crystal Lake Camps
06.2024 - 08.2024
  • In charge of living with and taking care of kids from ages 6-17; Teaching various activities like sports or horseback riding; Helping in housekeeping and general chores around the property; Taking care of horses and the stables; Working as a lifeguard during swim tests and free swim activities in the shallow and deep ends of the lake.
  • Assisted in the planning and execution of special events, contributing to overall camp enjoyment and success.
  • Assisted with the supervision of off-site excursions, ensuring a safe and enjoyable experience for all participants.
  • Enhanced the overall camping experience with enthusiasm, energy, and a genuine passion for working with youth in an outdoor setting.
  • Promoted inclusivity among cabin members by ensuring every camper felt welcomed, valued, and supported throughout their stay at camp.
  • Ensured camper safety by implementing strict adherence to camp rules and regulations.
  • Facilitated successful transitions between scheduled activities by efficiently managing time and maintaining clear communication with fellow staff members.
  • Fostered a positive cabin environment by organizing team-building activities and facilitating open communication among campers.
  • Participated in staff meetings, contributing valuable insights and feedback to improve camp operations and overall camper experience.
  • Demonstrated adaptability by adjusting planned activities according to changing weather conditions or unforeseen circumstances.
  • Contributed to a clean and clutter-free cabin environment by completing daily chores alongside campers.
  • Collaborated with fellow counselors to develop creative programming that catered to diverse interests and abilities of campers.
  • Improved counselor-camper relationships through active listening, empathy, and conflict resolution skills.
  • Cultivated lasting relationships with fellow counselors, campers, and families, fostering a strong sense of community within the camp setting.
  • Maintained clean stables for optimal horse health and safety standards.
  • Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Responded to emergency situations in a timely, efficient manner.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Enhanced event success by meticulously planning and coordinating activities for diverse groups.

Marshalls Store Associate

TJX
05.2023 - 06.2024
  • In charge of working in backrooms; Providing customer service; Organizing store displays.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Received incoming merchandise and stored in correct stock locations.
  • Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.

WTAfter3 Supervisor

WT Lower School
09.2021 - 11.2023
  • In charge of getting lower school students from classrooms to personal lessons, classes, and parents' cars after school.
  • Built productive, lasting connections with individual students.
  • Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.
  • Provided homework assistance to students, reinforcing concepts learned during the school day.

Splash Pad Attendant

Pine Community Center
05.2022 - 09.2022
  • In charge of making sure visitors are safe when playing in the splash pad; cleaning up any trash or waste on the splash pad and surrounding areas; Organizing and printing visitors' sheets before every shift and every 2 hours for each 2-hour session; Testing water every 4 hours.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
  • Enforced adherence to health and safety protocols, contributing to safe environment for all.

Summer Camp Supervisor

Winchester Thurston
06.2022 - 08.2022
  • In charge of greeting kids in mornings and getting them where they need to go once camps begin; Taking care of kids when moving classrooms or going outdoors; Helping kids get to parent's cars during dismissal at the end of day.
  • Communicated with parents, staff and teachers regarding children or program issues.
  • Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.

Education

Bachelor of Science - Mechanical Engineering

Carnegie Mellon University
Pittsburgh, PA
05.2028

High School Diploma -

Winchester Thurston School
Pittsburgh, PA
06.2024

Skills

  • Responsibility
  • Flexibility
  • Safety awareness
  • Motivational Skills
  • Activity Planning
  • Outdoor Skills
  • Age-Appropriate Activities
  • Cultural Competency
  • Boundary Setting
  • Assertiveness
  • Theater Experience
  • Problem-Solving
  • Positive Engagement
  • Team Leadership
  • Effective Communication
  • Child Supervision
  • Decision-Making
  • CPR
  • Relationship Building
  • Parental Communication
  • Group leadership
  • Safety Management
  • Child and adolescent mentoring
  • Documentation And Reporting
  • First Aid
  • Group and individual instruction
  • Program and Activity Planning
  • Interpersonal and written communication
  • Activity Supervision
  • Safety Guidelines
  • Enforcing Rules
  • Peer Mentoring
  • Camper support and assistance
  • Program Instruction
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Time Management
  • Multitasking
  • Reliability
  • Computer Proficiency
  • Professionalism
  • Staff Training
  • Retail store support
  • Lifeguard certification
  • Physical Fitness
  • CPR and AED Training
  • Public safety knowledge
  • Water rescue techniques
  • Weather Monitoring
  • Beach safety awareness
  • Certified in CPR/AED
  • Horse Care Expertise
  • Horse handling
  • Stable maintenance
  • Stall Cleaning
  • Leading horses
  • Manure disposal
  • Exercising and playing
  • Tack Maintenance
  • Western riding
  • Horse Grooming
  • Horse training
  • Customer service
  • Team collaboration
  • Problem solving
  • Foreign language fluency

Certification

  • CPR/AED Certification

Affiliations

  • Student Ambassador for Autodesk

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Additional Experience

  • Background Actor – “Hershey” (2026), Feature Film - Cast as background talent in the upcoming feature film Hershey. - Worked professionally on set, following direction and adapting to dynamic filming conditions.
  • Background Actor – “Prison Break” (Reboot Series), Television - Appeared as an extra in scenes for the rebooted Prison Break television series. - Gained on-set experience in high-pressure, fast-paced production environments.

References

References available upon request.

Timeline

Front Desk Concierge

Oxford Athletic Club
06.2025 - Current

Cabin Counselor; Lifeguard (Seasonal)

Crystal Lake Camps
06.2024 - 08.2024

Marshalls Store Associate

TJX
05.2023 - 06.2024

Summer Camp Supervisor

Winchester Thurston
06.2022 - 08.2022

Splash Pad Attendant

Pine Community Center
05.2022 - 09.2022

WTAfter3 Supervisor

WT Lower School
09.2021 - 11.2023

Bachelor of Science - Mechanical Engineering

Carnegie Mellon University

High School Diploma -

Winchester Thurston School
Jaromit Lozano