Jarrod Funk
Carlisle
Summary
Security with military experience, looking to further my managerial skills. Educated and well experienced leader in personnel management to better develop organizational performance and productivity.
Dependable Key Holder with relevant experience in retail and customer service. Strengths include efficient inventory management, cash handling, and staff supervision. Successfully enhanced store operations by implementing effective sales strategies and delivering high-quality customer service. Demonstrated skills in problem-solving, leadership, and team collaboration.
Overview
21
21
years of professional experience
8057
8057
years of post-secondary education
1
1
Certification
Work History
Key Holder
GameStop
Lebanon
03.2025 - 09.2025
- Managed store operations and ensured compliance with company policies.
- Trained and supervised sales associates in customer service excellence.
- Organized inventory and maintained stock levels for optimal sales performance.
- Handled cash register transactions and maintained accurate financial records.
- Conducted regular audits to ensure security and proper inventory control.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Supervised bank deposits and security procedures to support store opening and closing.
- Ensured store was opened and closed in a timely manner according to company policies.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Sales Associate
Lowes Home Improvment
Lebanon
03.2024 - 09.2024
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained store inventory by restocking shelves and organizing merchandise displays.
- Operated cash register and processed customer transactions efficiently.
- Educated customers on product features, benefits, and proper usage techniques.
- Helped customers find specific products, answered questions, and offered product advice.
Security Officer
Securitas
Jonestown
01.2021 - 10.2023
- Perform access control procedures for vehicle check-ins and returns, including documented paperwork processing (handwritten and e-records.)
- Coordinate with vendors and suppliers on proper shipping and receiving procedures.
- Conduct mobile and foot patrols of warehouses and facility grounds.
- Conducting audits of dual-site vehicle inventories and the balancing of equivalent spreadsheets required to maintain 100% accuracy tracking.
- Filing appropriate paperwork for delivery receipts of vehicle BOLs.
- Training/mentoring junior officers on post orders and procedures required to perform essential duties at 3 guard stations.
- Assist supervisor with counseling of junior officers, scheduling, drafting memos and training manuals.
- Monitor CCTV systems and remote access points of entry.
- Employee of the Month-April2023.
- Verbal commendations from Upper Management of contracted site.
Security Guard
Allied Universal
Carlisle
06.2019 - 10.2020
- Conducted access control procedures for inbound outbound truck shipments.
- Performed visual inspections of outbound trailer shipments and filed approved paperwork.
- Safeguarded company assets while visually monitoring premises.
- Logging vehicles information into required databases.
- Asset protection of multiple store spaces.
- Monitored/operated CCTV systems.
- Drafted incident reports.
- Conducted mobile and foot patrols.
- Trained in handcuffing techniques and proper deployment of crowd control devices.
- CPR certified.
Aviation Ordnanceman Supervisor/QA
United States Navy, USN
Virginia Beach
04.2004 - 04.2014
- Led over 30 junior sailors in the uploading/downloading of Naval aircraft weapons systems.
- Quality control overseer of maintenance performed on Naval aircraft and the final signature required, at the work center level, for "safe for flight" status.
- Conducted audits of Naval Aviation maintenance programs across 7 work centers and filed the appropriate reports IAW Navy operations guidelines.
- Drafted fitness evaluation reports for junior sailors yearly assessments of performance.
- Performed testing and complex troubleshooting of aircraft weapons/mechanical systems.
- Placed appropriate requisitions for materials through squadron supply channels.
- Tracked and handled all squadron owned weapon assets worldwide via Naval computer software programs.
- Trained multiple Naval aviators in small arm's operations and safety procedures.
- Reported regularly to superiors, on aircraft related discrepancies and the tasks that were required to correct them.
- Inventories of ready service magazines/lockers and stowage and receipt of Naval munitions.
- Trained in aircraft schematics and electronic systems.
- 2 time recipient of the Navy Achievement Medal award.
- Sharpshooter.
- Several Navy commendation letters from commanders.
- Extensive global war on terrorism training.
- Held over 32 major qualifications needed for Naval Aviation warfare operations.
- Served in combat operations during OIF/OEF over the course of 4 major deployments.
Education
Associate's degree - General Studies
RACC
Reading, PASome college - Business
Harrisburg Area Community College-Harrisburg
Harrisburg, PASome college - Criminal Justice
St Leo University
RemoteGED -
Commonwealth of Pennsylvania
RemoteSkills
- Surveillance
- Remote Access Software
- Security
- Operating Systems
- CCTV
- Computer skills
- Microsoft Word
- Microsoft Excel
- Naval Operations
- Aircraft maintenance
- Leadership
- Management
- Patrolling
- Staff training
- Aircraft Weapon Information Systems
- Electrical systems
- Schematics
- Employee evaluation
- Auditing
- Self defense tactics
- Functional testing
- Law enforcement techniques
- Project implementation
- Meeting facilitation
- Customer support
- Customer service
- Military
- Store operations
- Inventory management
- Cash handling
- Training and supervision
- Auditing procedures
- Customer relationship management
- Security protocols
- Visual merchandising
- Sales support
- Team building
- Effective communication
- Problem solving
- Employee training
- Task delegation
- Safety enforcement
Certification
- Aircraft maintenance technician, 10/12, Present, Department of Labor
- Ordnance Artificer, 06/09, Present, Department of Labor
- CPR Certification, 04/19, 04/21, CPR/AED/First-Aid
- Driver's License, 04/05, 04/26, State: PA
Timeline
Key Holder
GameStop
03.2025 - 09.2025
Sales Associate
Lowes Home Improvment
03.2024 - 09.2024
Security Officer
Securitas
01.2021 - 10.2023
Security Guard
Allied Universal
06.2019 - 10.2020
Aviation Ordnanceman Supervisor/QA
United States Navy, USN
04.2004 - 04.2014
Associate's degree - General Studies
RACC
Some college - Business
Harrisburg Area Community College-Harrisburg
Some college - Criminal Justice
St Leo University
GED -
Commonwealth of Pennsylvania